Allow Queue Managers to Log Users in\out of a queue.

• Comments 0
• Votes 66
• Merged ideas 1

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41 MERGED

SuperAdmin ability to change a queue member's status

Merged

Currently if a queue member forgets to log out at the end of the day or goes on break or lunch and forgets to change their status to unavailable, we can't change it. This is a must ability for the SuperAdmin and Manager to manage the queue calls. ...

Guest over 2 years ago in RingCentral Analytics 2 Future consideration