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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Sep 25, 2020

Add an audio tone between calls being transferred

My business would appreciate the option of an audio cue that occurs after an incoming call is transferred to you after a warm transfer on the desk phones. Currently it is difficult to distinguish when the call with the person transferring the call ends and when the transferred call begins. I request the option for a beep or short tone between the two calls.

Product Line RingCentral Phone
13 MERGED

Confirmation beep when call transfer is complete

Merged
Currently when a call is transferred from one user to another, there is no way of knowing when the transfer has been completed and when to start talking to the caller. This can lead to longer silences for the caller, or missing the first half of t...
Titus Brown over 1 year ago in RingCentral Phone 1 Under review
7 MERGED

End of call tone and transferring call tone

Merged
When a call is transferred, there is no way to tell if the person was transferred to you. You just have to blindly say "Hello???" and maybe someone is there or they aren't. It would also be useful to have a "called ended" tone. Sometimes the other...
Cassie Jiras over 1 year ago in RingCentral Web/Desktop App 0 Under review
1 MERGED

Transfer Indicator Tone

Merged
Currently there is no indicator tone (buzz, beep, etc.) to indicate to a user that a caller has been transferred to them. When our receptionist wants to transfer a caller to one of our users but actually talk to that user about the caller before p...
Guest 12 months ago in RingCentral Phone 0 Under review