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Status Under review
Created by Guest
Created on Sep 25, 2020

Add an audio tone between calls being transferred

My business would appreciate the option of an audio cue that occurs after an incoming call is transferred to you after a warm transfer on the desk phones. Currently it is difficult to distinguish when the call with the person transferring the call ends and when the transferred call begins. I request the option for a beep or short tone between the two calls.

Product Line RingCentral Phone
  • Lisa Brink
    Apr 23, 2023

    This is a basic feature that was even on our old phone system. Would be a great and easy addition.

  • Lauren Fisher
    Sep 29, 2022

    I absolutely agree! However if you are looking a the dial pad when the other member clicks transfer, you will notice a change in the hold option I believe? That indicates the customer is no long on hold and is in the conversation with you.

  • Ben Walker
    Sep 21, 2022


    How has this not been added as a default feature and has taken 2 years to be "under review" is beyond me.


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