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Status Future consideration
Categories RingCentral Analytics
Created by Guest
Created on Apr 27, 2021

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-2730 Ability to Download Qos Reports.

Quality of Service Report Download or Export or Print Merged

Provide the ability to export or download the quality of service report so that you can parse data for missed calls, etc.

  • Harry Taylor
    Reply
    |     Apr 14, 2022

    It woulod be nice to be able to subscribe to the QOS report and set the limits you wanted for the type of calls. i.e. Calls in both directions and of moderate or poor quality from the previous day.

  • Guest
    Reply
    |     Jul 7, 2021

    Export the Excel is sorely needed. The monotony of copy and pasting into Excel and manipulating the data is getting old.

  • Stuart Gormley
    Reply
    |     Jun 8, 2021

    Why doesn't this have the ability to export reports? You can't even search for a user's name or extension. Searching for users and extensions, then exporting a report based on your filters should have part of this console from the very start.

  • Guest
    Reply
    |     Jun 7, 2021

    Hi,
    There is no export possible from the Quality of service, calls page.
    is it possible to add this extension?
    Or do you have a detailed report for missed calls?
    Regards

  • Zach Bondurant
    Reply
    |     May 20, 2021

    Hi Winston,

    The latter would be very helpful, containing all of the QoS information (MOS, jitter, network, etc).

  • Winston Rosati
    Reply
    |     May 19, 2021

    Could you please clarify what your looking for?

    Would you want to download the table of calls as it appears in the QoS- Calls page?

    OR

    Would you want the table to have a row for every call leg & contain detailed information about the call let such as MOS, Jitter, Network, endpoint type etc?