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Status Future consideration
Created by Guest
Created on Aug 29, 2019
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-3178 Advanced searching for contacts.

Make it where I can search call, text, and fax history searchable by name, number, and/or email address. Merged

Everyone could pull a history of various communications with a given contact. 

  • Admin
    Becky Hensley
    Nov 19, 2021

    Daniel, Yes, we are reading the comments.
    We'll work to bubble this up with the Product Team.

  • Guest
    Nov 16, 2019


  • Guest
    Nov 16, 2019

    We have a case # 09724945 is anyone reading these comments, it seems as though they are not read, We are having the same issues as I am reading the prior comments from three 3 months ago. Someone is stealing a check back at headquarters  ?????

    Daniel Alexander Alexander 

  • Guest
    Nov 13, 2019

    This was one of the features I started using the App for, but since the switch it is been disabled. Would love to see this option made available on the new app.

  • Guest
    Sep 19, 2019

    I was even just looking for the ability to search by contact name or phone number in the call list. This WAS available in the RingCentral Phone app, but I have lost that functionality when switching to the new RingCentral app.


Make Text phone numbers searchable

This was available in the old app and is needed in the new app. I need to be able to search for a number to find text message rather than having to scroll through a hundred numbers to find the text message I need to look at or see if I texted that...
Guest 12 months ago in RingCentral Web/Desktop App 0 Future consideration