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have a detailed report per user, so how many inbounds, outbounds , total number of minutes and text each user is sending instead of general data.
Dear Customer,
Thank you for your feedback. Your need has been addressed. We are happy to inform you that with our new product LOB Analytics you can now set custom tables that display data in more meaningful manner suited to your company's needs, including the ability to see metrics related to a specific user instead of general data.
LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility.
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-RingCentral Analytics Team