Can we update the calls per day calculation to only include days with >0 calls (days worked)?

Hi Stan,

Have you tried our Line Of Business (LOB) Analytics? If your use case is to analytics call handling/team performance this is a better suited analytics and comes with many advanced features to facilitate ad-hoc analysis such as work hours, off hours, visualizating data. Please give it a try and let us know if it works for you.

Thank you.