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This idea has been merged into another idea. To comment or vote on this idea, please visit LIVE-I-4 Ability to track agent time by phone status.
On, HUD. Please add the Live Total minutes and seconds Users are Engaged on a Call
How do I setup live reports coming through my email address for all calls made and received.
We provide real time analytics utilizing our Live Reports application. Please reach out to your RingCentral contact on how you can start implementing Live Reports in your day to day.