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Status Implemented
Created by Guest
Created on Jul 28, 2021

Report that includes the average time per call per user in a given period of time

Great guide in efficiency

  • Admin
    George Lu
    Mar 1, 2022

    Dear Customer,

    Thank you for your feedback. Your need has been addressed. We are happy to inform you that with our new product LOB Analytics you can now set custom tables that display data in more meaningful manner suited to your company's needs. You can now set average times and set business hours as more advanced filters.

    LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility.

    Refer User Guide

    Watch Video Tutorials

    -RingCentral Analytics Team