RELATED IDEAS
Allow reports to be run for only hours of operation.
Without this option I am forced to run separate reports for each day and then total them outside of Ring Central
Without this option I am forced to run separate reports for each day and then total them outside of Ring Central
Dear Customer,
Thank you for your feedback. Your need has been addressed. We are happy to inform you that with our new product, LOB Analytics.
LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility. LOB Analytics features an advanced calendar with an ability to set your work days, as well as filter data by business and after hours.
Learn more about LOB Analytics here:
Refer User Guide
Watch Video Tutorials
-RingCentral Analytics Team