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My subscriptions: RingCentral Web/Desktop App

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Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

Having a copy of the document that was faxed attached to the Fax Message Transmission Result email will be very helpful. In our case, as a law firm, we need to add a copy of that email to the case as proof that the fax was sent successfully. Havin...
Guillermo Pierluissi 22 days ago in RingCentral Web/Desktop App 2 New

Merging Calls in RingCentral harder to do in "New Layout"

New Layout Dial Pad: (To “merge” conference the call, need to click on “Call list” then hover over call on hold and select the “merge” option) This is making it harder for our users to "Merge' calls. Can we get the functionality added back into th...
Led Tasso 6 months ago in RingCentral Web/Desktop App 0 New

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100. We have over 100 employees using the Ring Central application.
Mario Moccia 4 months ago in RingCentral Web/Desktop App 0 New

Answer call through customized keyboard hotkey on Ring Central App that will work on multi layered app

Customers want to add additional settings or enhance the existing keyboard shortcuts in the RingCentral app, so that they may use customized hotkeys to answer calls even while they are working on another application, and even if the app is closed,...
Siena Cordero 23 days ago in RingCentral Web/Desktop App 0 New

Recover call recordings for past 90 days

I was unaware of Ringcentral's data retention policy and lost access to my prior call recordings. It would be very helpful to be able to recover these call recordings past the 90 day retention window.
Joey Tsai 4 months ago in RingCentral Web/Desktop App 0 New

configurable change time of presence status to inactivity

current situation: The presence status automatically changes from "green" to "grey(offline)" after 15 minutes of inactivity, although the user is working on the PC (app in the background) Request: The change of the presence status in case of ...
Peter Wenger about 1 month ago in RingCentral Web/Desktop App 0 New

Presence status on Plug-In not in sync

When you have the desktop App and the Plug-In parallel working and you have a call/conference started on the desktop App, the presence status on the Plug-In does not change - (much more you somebody can call you - you know: no consistent busy mana...
Peter Wenger about 1 month ago in RingCentral Web/Desktop App 0 New

Sending multiple fax pages at once

Currently at your support website, the limitation of your fax pages we should be able to send is up to 200. I've tested this multiple times, but it always fails to send despite not exceeding the size limit. I've contacted support about this but th...
Noah Dankworth about 1 month ago in RingCentral Web/Desktop App 0 New

Status in meeting should has the length of absence

Calendar sync - here customers expect that colleagues can see in the status how long you will be unavailable.
Peter Wenger about 1 month ago in RingCentral Web/Desktop App 0 New

Make blacklisted international phone numbers easier for admins to identify

We see area codes, sometimes many for a single country, and even if the visible area codes are enabled it just says that the user is 'not authorized to make the call'. We have to call in to determine that the number is blacklisted for fraud and a ...
Jake Fletcher IT 2 months ago in RingCentral Web/Desktop App 0 New