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RingCentral Web/Desktop App

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Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
over 2 years ago in RingCentral Web/Desktop App 98 Future consideration

Contacts: Adding Non RingCentral Users to Company Contacts

How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a way to pick where a new contact gets stored?
over 2 years ago in RingCentral Web/Desktop App 10 Future consideration

RingCentral App Polling integration

I am a RingCentral App user, with a parliamentary style organization using RingCentral. We don't have any access to poll our members. Because our members are always voting, I was wondering if you all could add the option for a poll or vote in each...
over 2 years ago in RingCentral Web/Desktop App 3 Future consideration

Notifications: Task assigned/reassigned to me

Allow notifications (email/desktop/mobile) when a new task is created and assigned to me, or when a task is reassigned to me. And add notification number/bubble on the task menu icon.Currently, I have to have notifications for all team messages- s...
Guest over 1 year ago in RingCentral Web/Desktop App 2 Future consideration

Delete bulk messages/Conversation in Unified App

There needs to be a way for admins to delete bulk messages.
Guest about 2 years ago in RingCentral Web/Desktop App 21 Future consideration

Reinstate Copy / Duplicate team

In New RC, it appears there is not a way to duplicate / copy a team. This feature is widely and heavily used within our org. We have a template team with members and tasks for each project, and this team is duplicated every time a new project land...
Louise Baker x1003 over 1 year ago in RingCentral Web/Desktop App 5 Future consideration

User group access call log of the same user group

☐ I have sales department that for training purposes would like to access call log for their own department. I don't want them to be in manager/admin group because they should not see call log of management or CEO.
Guest about 2 years ago in RingCentral Admin Portal / RingCentral Web/Desktop App 4 Future consideration

Call queue groups should also be visible on the HUD

Call queue groups should also be visable on the hud, not just on contacts ON Service Web it is stated that ' call queues (groups) can be made visible in the directory," It should also visable on UO desktop app under - Phone - HUD
Michael De Leon 11 months ago in RingCentral Web/Desktop App 2 Future consideration

Add Logitech Headset support (BETA) to the RC App

The app has Headset support for Jabra and Plantronics Hub. Please extend this support to Logitech, so we can take advantage of the call control buttons on those devices too.
Dan Thorne almost 2 years ago in Hardware / RingCentral Web/Desktop App 1 Future consideration

Add Custom Emojis to Statuses

Custom Emojis can already be added and used in Messaging. Why not have them available in the user status as well?
Daniel Stewart about 2 years ago in RingCentral Web/Desktop App 11 Future consideration