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RingCentral Web/Desktop App

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Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
about 2 years ago in RingCentral Web/Desktop App 90 Future consideration

Contacts: Adding Non RingCentral Users to Company Contacts

How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a way to pick where a new contact gets stored?
about 2 years ago in RingCentral Web/Desktop App 6 Future consideration

Support for threaded conversations

When an org depends on Glip conversations to handle all sorts of matters throughout the day, it's easy to loose a thread in the current schema.   Add support for threaded conversations, please.  This will be understandably difficult given the vari...
about 2 years ago in RingCentral Web/Desktop App 13 Planned

Add ability to Forward Voicemail from Desktop App and Plugins.

Forwarding voicemails from the desktop app and various pluggins would be very helpful. Right now, if an admin gets a voicemail and needs to forward it, they have to log into the website to do it. The apps are great and really leave no reason to ev...
about 2 years ago in RingCentral Phone / RingCentral Web/Desktop App 18 Future consideration

RingCentral App Polling integration

I am a RingCentral App user, with a parliamentary style organization using RingCentral. We don't have any access to poll our members. Because our members are always voting, I was wondering if you all could add the option for a poll or vote in each...
about 2 years ago in RingCentral Web/Desktop App 3 Under review

HUD pop out window on RingCentral app

It's great that the HUD was added to the RingCentral desktop app however, the only thing for us that it seems to be lacking is the ability to adjust the layout of the pop out window for the HUD. We still use the RingCentral Phone app because the p...
Danielle Howes 5 months ago in RingCentral Web/Desktop App 6 Planned

When using RingCentral Video, make phone DND

When we are in a current RingCentral Video meeting, which is controlled through the RingCentral desktop application, automatically adjust presence to Do Not Disturb. Currently, we must manually change to DND before entering a meeting and then turn...
Chris Redmond Ext 1147 over 1 year ago in RingCentral Video / RingCentral Web/Desktop App 4 Under review

Silence ringing while on an active call

When on an active call, if a new call comes in, the app rings with the full ring until you chose an action on the incoming call. This is very distracting and jarring. A way to have those just be maybe a single tone or silenced instead of that full...
Eric Reding 10 months ago in RingCentral Web/Desktop App 5 Under review

Clicking Ignore Call or Declining the call does not stop ringing other assigned devices

Customers that are using a combined setup, RC App, RC Mobile or a deskphone can ignore the call on RC App but the call will continue to ring on the other devices. If on any of these devices the ignore call is selected it should stop the ringing on...
Lothar Kirchen 9 months ago in RingCentral Web/Desktop App 2 Under review

Read notification for RingCentral messages

No description provided
Guest almost 2 years ago in RingCentral Web/Desktop App 18 Planned