Skip to Main Content

RingCentral Web/Desktop App

Showing 1212

Shared inbox for Main line SMS

A feature I have received a few requests for, is the ability to have multiple users receive/respond to SMS messages sent to the company's main number. This feature is currently available in many of the leading competitive platforms. I propose a sc...
David Bacall about 10 hours ago in RingCentral Web/Desktop App 0 New

Need to access contacts from Windows App

It is not possible to access Outlook contacts, or have the app access the contacts directly from our Exchange server. Neither can I click Call on the contact in Outlook, as the RingCentral app doesn't connect to Microsoft Telephony Services. A pho...
Bryan Starr about 15 hours ago in RingCentral Web/Desktop App 0 Under review

Enable the downloading of Failed Outbound Faxes

Right now, there is no download feature for failed outbound faxes. The download feature was there before (not now). Please add the feature back as it is very useful for us.
GMENU.NET Online 3 days ago in RingCentral Web/Desktop App 0 Under review

Make MVP chat logs easier to read

When super admins download logs for MVP chat messages, they should being in a downloadable, easy to read format (a csv instead of txt file) where it clearly states the users extension and name instead of a creator id.
Amanda RingCentral 6 days ago in RingCentral Web/Desktop App 1 Under review

Voicemail should not be sent/saved if no key was pressed to reduce spam voicemails.

The customer is getting spam voicemails. These are 20 sec of silence voice messages. If the spam calls cannot be blocked, there should be no way for spam call to leave and send voicemail.
Ely Smith 6 days ago in RingCentral Web/Desktop App 0 Under review

Make SMS Text on Desktop app act like SMS on Mobile app

I think it would be helpful to have the SMS on the desktop app act like the mobile app where the texts from yourself are on the right side and texts from the other person on the left. also having different colors to differentiate your texts or the...
Camden Holt 8 days ago in RingCentral Web/Desktop App 0 Under review

Increase ease of access to number pad when on a phone call.

For users who deal with a lot of phone menus it would be very nice to either have an option to default to number pad when calling or have a keyboard shortcut.
Reed Adams 10 days ago in RingCentral Web/Desktop App 1 Under review

allow SMS to be seen by all users

allowing all users to see and interact with SMS messages - I own an insurance agency, so when customers text the office, it would make it much easier if both myself and my employee(s) would be able to see those messages.
Kyle Bauer 11 days ago in RingCentral Web/Desktop App 0 Under review

I would like to add a BUSINESS website to the portal .

Hi i would like to add a business website to the portal one page for all
Araceli Gutierrez 11 days ago in RingCentral Web/Desktop App 0 Under review

Deskphone Support of 100+ Extensions/Presence

We were sold a system that was to have been "scalable". We are over 100 extensions and are now being told you have NO PHONES that will support more than that. We have a phone that is SUPPOSED to handle more than one expansion module but Ring Centr...
Dawn Eickenhorst 11 days ago in RingCentral Web/Desktop App 0 Under review