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RingCentral Web/Desktop App

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Advyzon CRM

Advyzon is a CRM app for registered investment advisors. Phone service integration would be great!
Earl Jefferson - Office about 10 hours ago in RingCentral Web/Desktop App 0 New

ability to release one call from conference for desktop version

i know the app allows you to release one call from a conference call, but the desktop version does not allow this.
Gela Seidenfeld about 13 hours ago in RingCentral Web/Desktop App 0 New

Conference calling from the computer should utilize the calling method chosen for the computer

When placing a new conference call from the computer it always uses the computer's microphone and speaker. It should utilize whatever calling method is chosen for the extension's settings (no RingOut or RingOut to a specific device) ... or it ough...
Craig Rhinehart about 14 hours ago in RingCentral Web/Desktop App 0 New

Receiving of SMS texts in a group chats

Please add feature of SMS group chatting. Currently its possible only to send SMS to a group of people, but when someone from this chat is respond - we receive it as a direct message.
Serhii (Sysadmin) S114 about 16 hours ago in RingCentral Web/Desktop App 0 New

busy on busy

In Europe it is quite normal that during a call a busy signal is sent to the next caller. Every customer we have brought onto the platform so far complains that the function is not available. Two other customers with 1000 subscribers each with a p...
Manfred Horsch 1 day ago in RingCentral Web/Desktop App 0 New

Mark as unread from the desktop app

We have multiple users opening messaged on the same app. We use main business phone number to receive all the text messages. When one of the users reads the message and realizes it was not for him we have to send a group text message to let others...
victor Ciuricov 1 day ago in RingCentral Web/Desktop App 0 New

Display agents name when Main Menu calls to agent extensions are presented to pickup members

As a pickup member it will be really useful to be able to see a presented call label change from 'To Main Menu' to the 'Agents Name' when external callers dial our main company number and dial an agents extension. This will help pickup members asc...
Hasan Qummi 1 day ago in RingCentral Web/Desktop App 0 New

Add Salesforce an option for Archiver

Useful to log faxes & contents for more than 60 days.
Kim Pham-Gallihugh 2 days ago in RingCentral Web/Desktop App 0 New

Automatic Replies in Texts

Please consider adding automatic replies for texts, much like we have for voicemails and emails. When I go on vacation, I can set automatic replies so that if someone emails or calls me, they are reminded that I am on vacation. I would like the sa...
Brett Markwardt (he, him) 7 days ago in RingCentral Web/Desktop App 0 New

Create Teams with Workspaces

It would be great if we could create a team (public or private) add users and then once the team has been created, we have the ability to create Workspaces and sub-workspaces. For instance, I have a subcontractor I want to communicate with in my R...
Jeremy Monroe 7 days ago in RingCentral Web/Desktop App 0 New