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RingCentral Web/Desktop App

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pre-recorded messages played on the paging system

I would like to have pre-recorded messages played on the paging system. For example, fire drills, tornado warnings, etc. Can this be achieved through Ring Central where the receptionist can play a recording through the paging system to alert every...
Ralph Reyes about 9 hours ago in RingCentral Web/Desktop App 0 New

Mac app status bar indicator when on call

When on a call in Mac app, it would be useful to have an icon in the status bar at the top showing in call. So if other party hangs up, I would want to know that the call has ended. This is useful when multi-tasking and the RingCentral app is not ...
Jacob Gur 1 day ago in RingCentral Web/Desktop App 0 New

Add option to set a time limit to automatically rejoin call queue after # minutes.

We have users that remove themselves from the call queue when they go on break, but then forget to put themselves back in. Even if we could select the time limit that they can take themselves out of queue, so that they would automatically go back ...
Jim Gordon 1 day ago in RingCentral Web/Desktop App 0 New

Sync contacts into Outlook via a sub-folder in RingCentral desktop app

Sync contacts into Outlook via a sub-folder in RingCentral desktop app
Rinny Dela Cruz 1 day ago in RingCentral Web/Desktop App 0 New

Shared Voicemails: Increase number of voicemail boxes per co-recipient

It would be very useful for business owners to be able to add themselves to all voicemail boxes as co-recipients, that way they can easily access all voicemails. Currently the limit of voicemail boxes per co-recipient is 5. It would be helpful to ...
Team 8 The Great 1 day ago in RingCentral Web/Desktop App 0 New

Variation of Notification Color on RC App Icon

The red dot for unread messages and unvisited missed call logs is plain; It should have variety wherein it should show green for messages, red for missed calls, and other types.
Jorge Mico 2 days ago in RingCentral Web/Desktop App 0 New

Use full screen for screen sharing

Since the last Ringcentral update, we have noticed the screen view for the person who is watching the shared screen is not the full screen, but rather has a lot of grey space around it. This is true even if screen is maximized. We would like it to...
Lisa Jackson 2 days ago in RingCentral Web/Desktop App 0 New

Turn off RingCentral Extension/Notifications via Browser

RingCentral Extension in the Brave browser (based on Chromium/Chrome). Turn off the notifications generated by the extension, but every time I try to block them, it automatically selects Allow. Need to disable the notification via the browser and ...
Ranier Gallego 2 days ago in RingCentral Web/Desktop App 0 New

Sending fax from the contacts RingCentral app. should Identify automatically the fax number saved on the contacts.

When sending a fax from the contacts using the RingCentral app, and the contacts have multiple numbers saved such as business, mobile, or fax. When choosing a contact to whom to send the fax the system should identify automatically which is the fa...
Joms Knight 3 days ago in RingCentral Web/Desktop App 0 New

New Layout Should Also Include Timestamps of Call Logs

Timestamps are important to be checked on call logs, with it only showing on the old layout means it will be obsolete soon. Please consider having the timestamp remain on the new layout for call logs.
Jorge Mico 5 days ago in RingCentral Web/Desktop App 1 New