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RingCentral Web/Desktop App

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Message Notification

When the message screen is the main active window on my computer, I don't get an audible message notification. When another window is active window I get notifications. It would be useful to always get a notification in case I'm away from the comp...
Ryan Stine about 2 months ago in RingCentral Web/Desktop App 1 Under review

Display status next to profile button

It would be helpful to display the Status text next to the profile button if I set a status using the Share Status option. Sometimes when I use the "Turn off" option on the red DND bar I forget to change my status. It would remind me to either cha...
Aaron Taylor about 2 months ago in RingCentral Web/Desktop App 0 Under review

Ability to remove the option of start screen share or video meeting in Teams

We are new to ring central, and within the first week of starting the organization has received no more than a dozen video calls to the organization team that gets created for all licensed and enabled users. This is extremely disruptive on an orga...
Tim Edwards about 2 months ago in RingCentral Video / RingCentral Web/Desktop App 0 Under review

Show a rolling six weeks in the calendar instead of just the weeks in the month that is showing.

Many calendars show six weeks, not just the days in a given month. For example, if I am looking at the due date and it shows today, January 27th and I know I want to schedule for February 3rd, I have to click to go to the next month. Many calendar...
Karen Routt about 2 months ago in RingCentral Web/Desktop App 0 Under review

Excel

i would like to be able to upload an excel file in the chat and the folks int he chat can open the file with me and make edits at the same time. Exactly like Microsoft teams. If I can get that, I can replace teams all together
Derek Stith about 2 months ago in RingCentral Web/Desktop App 0 Under review

Ability for Queue managers to be notified when call is waiting

It would be beneficial for queue managers to receive a notification that there is a call waiting in the queue. A notification through the Avaya Cloud app or Office app would be great so that managers are aware that there is a call waiting and can ...
Stephanie Rensburg about 2 months ago in RingCentral Web/Desktop App 1 Under review

Unread Messages Bubble is Gray

Phone and Text unread/missed calls are showing up with an orange number, but messages is gray. This makes it very hard to see unread messages if you don't hear the sound.
Brent Noel about 2 months ago in RingCentral Web/Desktop App 0 Under review

Turnoff messaging tab for MVP

Turn off messaging feature per Role. Allow customer to be able to select the Role to not have access to messaging with Desktop or mobile app. This will allow customer to restrict outside contractors for security reasons.
Tony DaSilva about 2 months ago in RingCentral Web/Desktop App 0 Under review

When using the web version of RC - add a way to suppress background noise

When using the RC phone app or in meetings we have the ability to suppress background noise. We utilize the RC Contact Center and have received customer complaints on noise level. The RC web phone does not have the ability to suppress.
Barb McCann about 2 months ago in RingCentral Web/Desktop App 0 Under review

Soft phone integration with desk phone

Currently, there does not seem to be an integration with the RingCentral MVP App and our desk phones. Meaning if I am logged in to the APP there is no feature that allows me to make the App my primary source for calls. If I am logged into the App,...
Marsha Robinson about 2 months ago in RingCentral Web/Desktop App 0 Under review