RingCentral Web/Desktop App

Customer would like to have the same user members on multiple call queues groups without having the issue for not receiving any calls using the app or desktop phone.

The caller wanting to make sure multiple users can receive faxes and SMS.

In the old Ring Central Phone app when you searched in the contacts app the search included all fields, including company name. The new app does not do this. Might be worth while to expand the search range to include all details.

To have the options to apply these configurations: 1) prevent the application from prompting unprivileged users to initiate and update that they cannot apply. 2) trigger the application of an update in a non-interactive manner from a privileged ac...

We are looking to turn of the feature where when we make a change to a user’s account (ie change users password, role, etc) the user does not receive a VM stating there has been a change made to their account

Please add the ability to install the RingCentral desktop app for Windows to be installed to a different drive or folder.

It would be more convenient if a user could choose whether to use RingCentral to perform a video call or another installed application, such as Microsoft Teams.

When you are on DND and set a status message, it is easy to forget to remove the status message if you click Turn off DND. This is confusing to other employees who are trying to see if that person is available or not when the status message is not...

RingCentral App - Sending MMS in Mac OS device Customer computers are using are Mac OS computer and tend to use formats native to apple. Customers is looking for option that format from Mac OS device can be change in the RingCentral app when sendi...

Similar to how "Do not disturb" mode in Ringcentral grid is very prominent, thanks to the red bar on the top, it'd be great if the "Invisible" mode is also prominent, maybe using a yellow/amber bar or something. The problem I face is that I go on ...