Skip to Main Content

RingCentral Web/Desktop App

Showing 1330

MSI installer with Auto Update

Please create either a system wide MSI or EXE installer with auto update that can be installed with one user profile on a computer and be available with all other profiles old and new. Right now if we install using the exe installer it will auto u...
Pete Wells 1 day ago in RingCentral Web/Desktop App 0 New

Multiple Selection + Delete for Tasks

I maintain "for-me" to do list via the Tasks on ringcentral windows app (personal chat with myself). I've managed to grow the list of completed tasks to 30+ before I realized I just want them to go away. However, I have to click on each one, hit d...
Michael Wong about 4 hours ago in RingCentral Web/Desktop App 0 New

Send Short Code SMS - Send Texts to 5-digit Number

Send Short Code SMS - Send Texts to 5-digit Number
Jesryl Dave Nagua about 9 hours ago in RingCentral Web/Desktop App 0 New

Lunch Hours

Hi Please can you add an option in the working hours schedule to divert calls to voicemail or another greeting message during lunch hours. Thanks
PayU Payroll about 12 hours ago in RingCentral Web/Desktop App 0 New

Forward SMS to External Phone Number

Should be able to forward the SMS to personal number.
Vanessa P 1 day ago in RingCentral Web/Desktop App 0 New

Easy access to all phone recordings from the app

Please add a way for managers and other non admins that have access to phone recordings or analytics to be able to access them from the desktop app. Right now if a manager or supervisor wants to access any of this system they need to know the URL ...
Pete Wells 1 day ago in RingCentral Web/Desktop App 0 New

Upload custom ringtone

This would be great if you could implement this, I noticed it is already possible for hold music and greeting. I do not really like any of the default ringtones so it would be excellent if you could make this possible! Thanks!
Colin Lewis 1 day ago in RingCentral Web/Desktop App 0 New

Text messages scrambling/getting jumbled - Fix

Texts are often scrambled when received through ring central. For example, someone will send a longer, singular, text message. It will then be received as multiple texts that are out of order. Makes it really difficult to read the message.
Kelly Teetsel 15 days ago in RingCentral Web/Desktop App 0 New

Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

We have noticed that many of ours users do change the option of the call queue status to do not accept and move it back to accept. But it happens also that they change to Do Not Accept and forget about that status and sometimes till days after not...
Michaël Moens about 1 month ago in RingCentral Web/Desktop App 1 New

New RingCentral - no date stamp for text messages from the day of

Date and time stamp should be included in all text messages being sent within the RingCentral desktop app. At times, this is used in conjunction with our Accounting team to receive confirmation from users to approve certain matters. Having the tex...
Bianca Delgado 2 months ago in RingCentral Web/Desktop App 2 Under review