RingCentral Web/Desktop App

When added to an outside-of-company group team as a guest and when I search for a name to call from the dial pad, it also shows the guest contacts from the said team. It would be helpful to only show company contacts instead of guests for easy sea...

RingCentral Extension in the Brave browser (based on Chromium/Chrome). Turn off the notifications generated by the extension, but every time I try to block them, it automatically selects Allow. Need to disable the notification via the browser and ...

When sending a fax from the contacts using the RingCentral app, and the contacts have multiple numbers saved such as business, mobile, or fax. When choosing a contact to whom to send the fax the system should identify automatically which is the fa...

This is useful because sometimes you need to reference a dinosaur in a chat. This would benefit me specifically as I recently needed to reference a dinosaur and couldn't. It should work by clicking the emoji button and scrolling down to animals an...

It seems SMS use of main company numbers ARE only accessible through the SINGLE dedicated operator. It would be very very helpful to have these numbers accessible for SMS capabilities across other users in the account. You are limiting a very impo...

I noticed that the app has a copy-and-paste feature for phone numbers. Could you add this feature to all menus that display numbers, including the outgoing call menu? Also, please keep us informed of any app updates.

All Users would benefit from this when they need to copy their SMS threads into a document case for recording. The app currently only will copy the visible SMS thread and will not allow anything further. It looks like it does, except when going ba...

New Layout Dial Pad: (To “merge” conference the call, need to click on “Call list” then hover over call on hold and select the “merge” option) This is making it harder for our users to "Merge' calls. Can we get the functionality added back into th...

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us...

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...