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RingCentral Phone

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Meta Data in Voicemail Playback

Currently when playing a voicemail it plays the name of the caller, if not available the caller ID number, but not both. It would be nice to have the following per our staff request... 1. the option in mailbox settings to allow you to turn on/off ...
Richard Valenta 1 day ago in RingCentral Phone 0 New

Allow assigning different extensions to the same number.

In my situation I use a desk phone in the office and the ring central app on my cell phone when out of the office. I don't like for both of them to ring simultaneously. It would be useful to be able to assign a specific extension to the desk phone...
Dax Lonetto 1 day ago in RingCentral Phone 0 New

Please can we get an audio cue when calls are successfully transferred.

At the moment, as a recipient of a warm transfer, we have no idea if the caller has been passed to us or if we are still talking to the person doing the transfer. It would be good if we get an audio cue on both ends of the transfer so we can te...
Ben Walker 6 days ago in RingCentral Phone 0 New

Mute incoming call notifications while currently on a call

Currently, while on a call other incoming calls will ring, can be heard by all parties, and must be rejected. An option to turn on DND whenever a call is taking place would eliminate this distraction.
Daniel Cobb 8 months ago in RingCentral Phone 10 Planned

SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family...
about 2 years ago in RingCentral Phone 160 Planned

Multiple RingCentral Profiles, Simultaneously Logged In

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us...
Reuben Soto about 1 year ago in RingCentral Phone 1 Future consideration

Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
about 2 years ago in RingCentral Phone 33 Future consideration

Add park hold recall timer for presence visual park keys.

If you program park keys as a presence key there is no park hold recall timer. Ring Central only offers park hold recall for global park keys and not for the presence park keys.
Nactel Admin 9 minutes ago in RingCentral Phone 0 New

Please add a transfer to vmail softkey.

It would be very useful to have a softkey to transfer calls directly to voicemail without the need to have to dial * codes.
Nactel Admin 12 minutes ago in RingCentral Phone 0 New

Please add internal page to Mitel 6940 phones.

You can program a page button but it will not work correctly.
Nactel Admin 18 minutes ago in RingCentral Phone 0 New