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RingCentral Phone

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Install RingCentral application in batched

I want to be able to install the RC Phone app system wide for all users, without having to install it individually for each user that uses a single workstation.Just like the RC Desktop App. rc phone msi file
Ranier Gallego 17 days ago in RingCentral Phone 1 New

Please add personalize able texting templates, so we could quickly respond to clients when we are already on the line with another client.

I would love to be able to send a text from a template. It is useful when I am introducing myself to new clients. It would also be helpful to be able to hit a button when you have a call waiting to let them know you saw their call and will touch b...
Ashley Hafen 2 months ago in RingCentral Phone 1 New

Special ring tone when extension to extension called

I think it would be great if you had an automatic different ring tone when someone dialed an extension directly as opposed to an outside call. We don't always intercom, but sometimes use the extension which would alert coworker automatically of th...
David Reeve 3 months ago in RingCentral Phone 0 New

Disable the computer screensaver when on an active call or meeting

When you are on an active RingCentral phone call or in a meeting, we would like to prevent your computer from engaging your screensaver when there is no keyboard or mouse activity. This is the behavior we experience with other similar applications...
Mike Tormanen 2 days ago in RingCentral Phone 0 New

Call Back Feature for internal calls

Dino is on the phone and I ask for a call back when he is off. When his line is free, my phone then rings and once I pick it up, his phone then starts to ring. Saves me having to keep looking at my desk phone to see when he is off his call. It was...
Simon Bignell about 1 month ago in RingCentral Phone 0 New

Ability for Cell phone app to have different ring assignment than desktop app

Currently Cell phone app rings at same time as desktop app. There is no way to separate those functions. I would like the ability to assign the cell app to ring maybe 2 rings after the desktop app allowing me to pick up from desk before it starts ...
Travis Hill about 2 months ago in RingCentral Phone 3 New

Sync RC status with Microsoft Teams

As a company we rely on our Microsoft Teams status (NOT RC) to let our team know we are: away from our desk on lunch or breaks in a meeting on a phone call We use RC for all calls with our customers and when a team member wants to transfer a call,...
Lauren Fisher about 2 months ago in RingCentral Phone 0 New

Have an option for an alternative ring tone for direct dial numbers.

I know when our office phones are ringing and my staff answer the calls. If someone has my direct dial, it is the same ring tone. It would be immensely helpful if I could select a different ring tone for calls intended for me personally. I am sure...
Marilyn Bash about 1 month ago in RingCentral Phone 0 New

Dual synchronization from phone to desktop application

Would like to see that the call presence when changed on the phone also update the app. So they do not have to always use the desktop application to put their phone into DND
Todd Poling about 2 months ago in RingCentral Phone 0 New

Would like the ability to change the amount of time before status changes from available to invisible

Sometimes when processing work I don't notice that my availability has changed from available to invisible if no new communication has come in.
Barbara Shuman 13 days ago in RingCentral Phone 0 New