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RingCentral Phone

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Call Queue Advance without wait timer when all agents unavailable

You can reference my ticket with partner support number 20268830. If all members of a primary queue are made unavailable via DND or administrative action, calls presented to the primary queue should advance to the next call handling step without r...
Richard Neal about 3 hours ago in RingCentral Phone 0 New

Disable the computer screensaver when on an active call or meeting

When you are on an active RingCentral phone call or in a meeting, we would like to prevent your computer from engaging your screensaver when there is no keyboard or mouse activity. This is the behavior we experience with other similar applications...
Mike Tormanen 3 days ago in RingCentral Phone 0 New

Hire people to answer the phone in support so you dont sit on hold for over 2 hours

Hire people to answer the phone in support so you dont sit on hold for over 2 hours
Gary Pretzfeld 4 days ago in RingCentral Phone 0 New

No filters for spoofed calls

, i receive them but blocking doesnt seem to stop them. Stir/shaken is a total joke.
Cypress Devil 7 days ago in RingCentral Phone 0 New

Put call queues to back in queue

There are only two options if the caller is in the queue too long, vm and disconnect. It should put them back in the queue. That should be an added feature. We do use vm due to liabilities so the caller just gets disconnected. No win for us.
KingWest Medical 11 days ago in RingCentral Phone 0 New

Ability to call out on multiple lines per each phone device

Our situation. We have a four office personnel who work together to answer the phone all the calls that come in. Our company has two distinct phone numbers with two different area codes. We have two different area code numbers as clients we contac...
Harriet Adams 11 days ago in RingCentral Phone 1 New

Would like the ability to change the amount of time before status changes from available to invisible

Sometimes when processing work I don't notice that my availability has changed from available to invisible if no new communication has come in.
Barbara Shuman 13 days ago in RingCentral Phone 0 New

Anonymous hotline and mailbox for callers

Please make it possible to set up (1) an anonymous hotline and (2) and an anonymous voicemail box. It would be useful to have a phone number and a voicemail box that callers could use to submit anonymous complaints without revealing their phone nu...
Brad Steele 14 days ago in RingCentral Phone 0 New

integrate with Clixlo

I want to integrate RingCentral with Clixlo. This could add all fo my contacts easily from my CRM - Clixlo to RingCentral and allow Clixlo to use my number for automated texting in Clixlo workflows. Currently, I have to use Twilio to text through ...
John Tatone 15 days ago in RingCentral Phone 0 New

Send calls to Deskphone from Chrome Extention

Hi there, Can you implement the browser extention to connect with my deskphone and every time i click to call a number my the call will be send on my deskphone ?
Boris Cosneanu 16 days ago in RingCentral Phone 0 New