Skip to Main Content

RingCentral Phone

Showing 1210

Button on polycom phone to sign out of queue

I would like a key on the polycom phone to easily sign out of the call queue instead of having to sign into a pc opening the ring central app just to sign out.
Jerry LaMartina about 6 hours ago in RingCentral Phone 0 New

Deskphone pairing play voicemail

Ability to play voicemail from the desktop application and listen to the voicemail audio on the deskphone while in desktop pairing.
Matt Sadorf 1 day ago in RingCentral Phone 0 New

need to have more than two lines for calling in and out

need for more than two lines per user to receive multiple calls simultaneously
Ray Lakhani 5 days ago in RingCentral Phone 0 New

Call Routing based on geographic location of incoming caller

We have support staff located across the United States and it would be nice to have a way to route calls if a caller calls from the western half of the US to go to western team, and calls from the eastern half of the US to go to our Eastern team.
Nick Wright 7 days ago in RingCentral Phone 0 New

Option to just block internal calls and not see any directory allowing only External calls only.

I understand that in many instances, it is standard practice to restrict all external calls on a device. However, there are specific scenarios where blocking internal calls (excluding voicemail) becomes necessary. In such cases, there is a require...
Maintel Support 8 days ago in RingCentral Phone 0 New

Forward to a number on RingCentral account that is pending Port in.

when a number is in the process of porting, we are not able to forward to that number because the system sees it as a RingCentral number but it is not because it hasn't ported. We sometimes need to forward to a line which hasn't ported yet and can...
Rachel Burroughs 8 days ago in RingCentral Phone 0 New

When doing call forwarding I want to be able to play a recorded message then forward the call to another number

I have several locations, I want to be able when I close one location I want to be able to forward calls to my other locations. So Ideally I want a messega to be played saying that we are closed but they are being forwarded to another location.
Armando Sandoval 17 days ago in RingCentral Phone 0 New

Reactions to text messages (ex: thumbs up)

You should definitely have this option. Sometimes a quick thumbs up or an emoji is the fastest and best way to answer a text.
Patrice Garcia 19 days ago in RingCentral Phone 0 New

Display the incoming Caller ID, when already on engaged on the phone!!!

How in the (digital) world is oit not possible to see the caller ID of an incoming call, when already engaged on the phone. We could see that with our old analog Panasonic phones from the 80's, and I'm told out that RingCentral does not offer that...
Laurent Cunin 19 days ago in RingCentral Phone 0 New

Allow for Three Sections in the Call Queue Display Settings

Please add three selections to be made in the Call Queue display settings. Currently, only two selections can be made. We need the display settings to include three options for all incoming calls: Queue name, Caller ID, and Called ID name.
Mario Moccia 20 days ago in RingCentral Phone 0 New