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RingCentral Phone

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Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
about 3 years ago in RingCentral Phone 56 Future consideration

Speed Dial: Company wide directory for Speed Dial

Our company has several dozen contacts that everyone in the office uses.We don't want to have to WASTE TIME programing each phone with the names and numbers.We want to create a Single, Company Wide, Shared, Directory of Speed Dial numbers and name...
about 3 years ago in RingCentral Phone 32 Future consideration

Call Queues: allow mixture of call handling (simultaneously and in fixed order)

In a particular extensions call forwarding section (home, mobile, office), you can set the phones to ring simultaneous or in a fixed order. You also have the ability to group certain numbers such that home + cell ring simultaneous for 4 rings, and...
about 3 years ago in RingCentral Phone 6 Future consideration

Desktop App: Deauthorize Softphone on Exit (logout)

Many people have a desktop at work and use a laptop while traveling or working from home, myself included. If the softphone would deauthorize when exited I could use the softphone on my desktop at work and my laptop on the road or at home without ...
about 3 years ago in RingCentral Phone 2 Future consideration

SMS SIGNATURE

Consider offering a standard signature on all outgoing SMS texts. This is a major time saver for businesses.
about 3 years ago in RingCentral Phone 16 Future consideration

Conference Calling: Disable/Change hold music on conference calls.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.
about 3 years ago in RingCentral Phone 6 Future consideration

Outbound Automatic Voicemail Drop

Be able to leave a pre-recorded voicemail as soon as you hear a "beep" and move on to your next call. In other words, make outbound call and instead of waiting for someone to pick; drop an automated or prerecorded message for the second party to c...
Guest almost 3 years ago in RingCentral Phone 29 Future consideration

Multiple Voicemail Greetings

Please provide the ability to record more than one VM greeting, ex. Standard, Out-of-Office, and Extended Absence Greetings and then the option to select each as needed. Currently, I set a Standard VM greeting but when I am out-of-the-office, I ha...
John Hynes almost 3 years ago in RingCentral Phone 23 Future consideration

Conference Call: Drop/Remove individuals during call

The ability to remove/drop individuals from a conference call instead of having to end the call for everyone and then call back the remaining individuals.
Travis McCarthy almost 3 years ago in RingCentral Phone 12 Future consideration

Add Advanced Rules to block or forward SMS / Text Messages

We have multiple main numbers. Each number is an office number for different locations and those numbers are pointed to a call queue. For example we have 614 xxx-xxxx is going to our Columbus call queue and 336-xxx-xxxx number is going to our Sale...
about 3 years ago in RingCentral Phone 4 Future consideration