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Developer Platform and APIs

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show current call in ALL Calls log when you call them, currently is after the call.

It would allow you to text the person you are on a call with without going back out of the app.
Daniel McClure 25 days ago in Developer Platform and APIs 0 Under review

RedTail Integration independent of Browser

RedTail integration should not be limited by the web browser. Currently, RingCentral can only integrate using Google's Chrome browser. This is unacceptable and non-standard for the financial services industry (which widely uses RedTail). In fact, ...
Sean Joyce about 1 month ago in Developer Platform and APIs 0 Under review

ACO HUD to show transferred call

Hi, this idea came from one of my clients: For the HUD to show the inbound caller even when transferred to another extension. "The HUD provides an overview of what other users in the organisation are currently doing. In the situation where I might...
Gian Santos about 1 month ago in Developer Platform and APIs 0 Under review

Send MMS From Zapier

Would like to be able to send an MMS from Zapier
Ethan Blak about 2 months ago in Developer Platform and APIs 1 Under review

Setting to allow Dial Pad to remain on top of other open screens.

I run multiple screens with multiple applications running. When the Dial Pad is hidden under other screens, it is too clumsy to have to navigate back to the Ring Central app and open it back up.
Alex Conforti about 2 months ago in Developer Platform and APIs 1 Under review

Remove/disable the "delete post" option in more

When you click the 3-dots when hovering over the time, you are given the option to delete your message. Make this setting optional or give the ability to disable this option.
Robin Bartholomew about 2 months ago in Developer Platform and APIs 0 Under review

Add New Contact Via Zapier

It would be useful to automatically add a new contact into a ring central account via Zapier rather than having to manually add that contact.
Ethan Blak 2 months ago in Developer Platform and APIs 0 Under review

QR Code authenticator app

In the past few years the security community has stated that two-factor-autentication via SMS and phone call, are no longer secure and can easily be intercepted. Scanning a QR Code and usin a rotating 6 digit code that changes every 30 seconds sho...
Trevor Harrison 2 months ago in Developer Platform and APIs 0 Under review

Ability to send bulk faxes

That's pretty much the idea. Could be an API, could have customized fields on the fax file, ideally it would just exist in general.
Ben Kennedy 3 months ago in Developer Platform and APIs 0 Under review

Tiered Ring Groups - Call Queues

Our previous PBX allowed tiered ring groups for call queues to help with overflow and temporary unavailability. Primary members could be added to any or all tiers for continuous ringing at their extensions. The intent is to have primary members an...
Lenny Spingola 3 months ago in Developer Platform and APIs 0 Under review