Skip to Main Content

RingCentral Admin Portal

Showing 1136

Non-Super Admin users can elevate themselves to a "Super Admin."

We have noticed that Non-Super Admin users can elevate themselves to "Super Admin." This could potentially cause security issues and business impact. Non-Super Admins should not be able to change their role to a “Super Admin” or remove the SA role...
Led Tasso 6 days ago in RingCentral Admin Portal 0 New

Ext search in "Add User" creation wizard

When adding a user in RingCentral MVP, finding an available extension can be time-consuming. It would save time if the "Ext." field displayed unused extensions when you click on it. Currently, you either type in an extension and hit "Next" to see ...
Andrew Nuttall 1 day ago in RingCentral Admin Portal 0 New

Caller ID for all incoming calls

We want to have caller ID for all external incoming calls, doesnt matter if its incoming to an extention, direct line, or call que. Not sure why this does not exist yet, very basic thing to have for a phone company. At this stage, we have 35 emplo...
Jawad Bushnaq 15 days ago in RingCentral Admin Portal 0 New

Ability of Each Phone Number to Block Phone Numbers in Bulk

We want a feature wherein the "Blocked Calls" option in the service web is available per number and not per user extension. We need to block phone numbers in bulk but it should be done only to specific phone number which is "(646) 665-4533" : DL o...
Maribel Lopez about 4 hours ago in RingCentral Admin Portal 0 New

Log Out All Users in One Button

Super Admin should have the ability to press a button on the Admin Portal to force log out all devices they are signed in. This should also be coordinated with teh Account Validation button. Once enabled, Super Admins should have a way to force lo...
Jorge Mico about 7 hours ago in RingCentral Admin Portal 0 New

Increase HUD and appearance feature to more than 100 extensions. At least 200.

I have maxed out the 100 number of HUD users. I need to add more since we are hiring people every day. All the agents are telling me that it is no possible. We really need to be able to see more than 100 in HUD. As of right now we at least need 13...
JAVIER MARCOS about 8 hours ago in RingCentral Admin Portal 0 New

Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

The "Launch an external app or website for incoming calls" can be configured by individual user. I want a feature wherein the super admin or admin of the account has the capability to configure it for all of the users
Maribel Lopez about 21 hours ago in RingCentral Admin Portal 0 New

Reports: Filter Call Logs and SMS Logs via Country/Location

Reports: Filter Call Logs and SMS Logs via Country/Location This can help international running companies that requires to filter calls from and to certain countries and locations for more efficient reporting.
Jorge Mico 1 day ago in RingCentral Admin Portal 0 New

Limit users access to call recording

I want to limit the users access on the application to call recordings with the exception of 1 or 2 numbers. Please make this changes ASAP because this is a deal breaker for me to keep using Ringcentral. thanks
Adam Taimish 1 day ago in RingCentral Admin Portal 0 New

needs a feature in online account will have a feature to show users that are on DND.

needs a feature in online account will have a feature to show users that are on DND.
my call queue 2 days ago in RingCentral Admin Portal 0 New