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VoIP Server Gateway

Why not Ring Central make a device, where all phone call will be handled by a VoIP server, directly deployed to customer site. On this way, all issue maybe handled by the support agent by connecting to the gateway server instead of asking client t...
StarLab Corp 28 days ago in Hardware 0 Under review

VVX Polycom firmware Screen Text Size

For Polycom VVX series phones, we've had coimplaints that the text size on the screen is very small and hard to read for many of our employees. I see in the VVX manuals there is a way to increase that (I believe just a large or small setting) and ...
Richard Valenta 28 days ago in Hardware 0 Under review

Disable DND sofkey on Polycom phones

Our MVP standard account doesn't give us the ability to disable the DND softkey on phones per user/phone. We are looking to upgrade our account (for a different reason), but do any of the plans give the ability to control access to the DND softkey...
Inventure IT about 1 month ago in Hardware 0 Under review

Flip to Shhh.... or Mimic Manufacture Device Phone Settings

Self explanatory I think... If not then... Have the ability to quite an incoming call by flipping the phone over or pressing one of the volume or power buttons. Similar to the phones setting offered by the mobile devices manufacture.
Austin Tool Room (Jaime Ramos) about 1 month ago in Hardware 0 Under review

Confusing "Reminder Ring" When Line is on Hold

The Avaya J179 desk phone gives a "Reminder ring" every 60s when a line is put on hold. This feature causes confusion when multiple calls are live on a line. There should be an option to disable the "Reminder ring".
Wing Chiu about 2 months ago in Hardware 0 Under review

Add VoCoVo Support: Log Outbound Calls for VoCoVo Devices

Hi, This request is being logged in relation to Case #15473439. We have discovered that user extensions that are assigned and used by a 3rd party telephony device VoCoVo are not showing any outbound calls in the call logs or RC analytics. We have ...
Fraz Hamid about 2 months ago in Hardware 0 Under review

Auto provisioning with more Yealink phones

Nearly all Yealink sip phones support auto provisioning, but RingCentral only supports a few of them with this feature. Please enable this feature for all current phones models, even the T3x series. Shouldn’t be complicated to implement, but a hug...
Jan Noack about 2 months ago in Hardware 0 Under review

Manage hard-phone speed dials through app

I have a VVX 450 phone with VVX EM 50, which allows me to have an additional 90 speed dials. I have been told the only way to enter those 90+ speed dials is through the VVX 450 hard-phone interface. Creating each contact on the hard phone using th...
Ken Goepfert 2 months ago in Hardware 0 Under review

Stop Polycom phone restarts when changing user hours

STOP restarting Polycom phones when changing user hours. This seems to be a new feature. The phones restart when changing user hours. This is a terrible feature. Changing user hours happens all the time. Restarting phones interrupts employees work...
Bettina Gray 2 months ago in Hardware 0 Under review

Hot Phone / Automatically Dial When Handset is picked up

setup phone to automatically dial a specific phone number or extension when the user picks up the handset
Cory Barnes 2 months ago in Hardware 0 Under review