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Hardware

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Unable to Conference with Two External Calls

We recently migrated to RingCentral and have come to discover that one of the biggest features we use is not available with RingCentral. From our desk phones, we are unable to conference if the two calls we want to conference are both external. It...
JJ Vinas 9 days ago in Hardware 0 Under review

Admin Portal: Report on Poly VVX device DND Status

We have an unleievably high number of support requests that come in advising users are not recieving any inbound calls on their handsets. Upon further investigation and request for photographs we learn that they have turned on DND and forgotten to...
Wickes Building Supplies Ltd 9 days ago in Hardware 0 Under review

Autoprovision support for Yealink CP935W conference phone

Please add autoprovision support for Yealink CP935W conference phone
Salvador Sandoval 17 days ago in Hardware 0 Under review

VVX 350 Polycom desk phone does not remember Speaker Phone volume after powering off and on again

The VVX 350 Polycom desk phone does not remember the Speaker Phone volume after powering off and on again Please configure the phone, so it remembers the Speakerphone volume. The Polycom phone does remember the Ring volume on the phone when unplug...
Peter Z. 17 days ago in Hardware 0 Under review

Support for hotdesking on Mitel IP Phones

Right now, per https://support.ringcentral.com/article/Which-phones-support-Hot-Desking.html , Mitel phones are not supported as hotdesk / common area phones. Please add support.
Jake Kushner 20 days ago in Hardware 0 Under review

Add the capability to change caller id on the desk phone

Most legacy system's have a button that can be programmed on a keyset to send out an alternate caller id. Ring Central does not have this. I understand you can change it in the client but not everyone uses the client. This should be available to c...
Nactel Admin 22 days ago in Hardware 0 Under review

Support for new Poly Edge E series ip phones

I bet ringcentral is already working on this but please add support for the new Poly Edge E series phones for assisted provisioning, eg the edge e350. Thanks!
Jake Kushner 30 days ago in Hardware 0 Under review

"End Call" Placement on Yealink T46S

It would be more convenient and helpful for all users if when we answer the a call, the "end call" button is placed on the first screen, not on the second screen. When we are super bush and continually on the phone, it would save a lot of time in ...
Michelle Bettarelli about 1 month ago in Hardware 0 Under review

Yealink T4xU button templates and configuration

Add an interface to allow button templates and customizing phone settings. There is already a provisioning tools setup since anytime you add someone to the HUD it adds a speed dial/monitor button to the Yealink phones.
Tyler Kooistra about 1 month ago in Hardware 0 Under review

Transfer Directly to Voicemail Softkey - On Mitel 6940 Phones

Hi we have Mitel 6940 phones at our offices, running on the RingCentral platform. The Mitel 6940 phones seemingly have the capability to transfer calls directly to voicemail via a "VM" softkey that appears when transferring calls (see YouTube vide...
JJ Vinas about 1 month ago in Hardware 0 Under review