Customer Community Feature Requests

Desktop App > Settings > Phone > Voicemail ONLY shows up in the desktop app when Notifications is checked under User Settings in the assigned Role. It would make more sense for this to show up when Voicemail Settings is checked, as we hav...

While in a few meetings yesterday, the meeting abruptly ended for everyone on the meeting. We were unable to re-join the meeting as a message came up saying - you have another scheduled meeting. I want to disable that setting. Our meeting lasted l...

We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We would love to see this feature in the next firmware update.

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us...

Currently, while on a call other incoming calls will ring, can be heard by all parties, and must be rejected. An option to turn on DND whenever a call is taking place would eliminate this distraction.

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Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family...

Since fax history is only available for 30 days, the transmission notification email should have an option to include the fax as an attachment.

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.

It's great that the HUD was added to the RingCentral desktop app however, the only thing for us that it seems to be lacking is the ability to adjust the layout of the pop out window for the HUD. We still use the RingCentral Phone app because the p...