Customer Ideas Portal

I am using ring central with several extensions. When a call comes in it goes to my desk extension, then if I don't answer it rings my cell phone extension. But it also goes to my cell phone extension if I am on an active call on the desk extensio...

Hello! We would like the ability to limit who can see Meetings recordings. We would like our Users to be able to Host Meetings/Videos, but we feel the Super Admin should be the one to determine who can then view those recordings. IE we should be a...

We live in St John, U.S. Virgin Islands, which is a U.S. Terriroty. We are able to send individual text messages to USVI phone numbers but when we try to send group texts, it says we are unable to send group texts to an international number. Reque...

We have noticed that Non-Super Admin users can elevate themselves to "Super Admin." This could potentially cause security issues and business impact. Non-Super Admins should not be able to change their role to a “Super Admin” or remove the SA role...

Conference call option on the app if the Deskphone and RIngCentral app is linked

This is useful to compare metrics and output of users in a more specific timeframe, especially on days where the office may be busier with calls. You could compare every Monday within a month for example in one report, to see productivity. This al...

Set a limit for our Auto Purchase with that feature we can control our paid

is it possible to report on queue members and whether they are active or not, or for how long in a timeframe they have not been available for queues they are part of

I signed up June 18th 2021, I want all the records of the call logs from June 18th, 2021 to today.

The customer requested to have a feature where he can edit save contacts in a user level and on a site level to manage the correct contact display for every site