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text-to-speech feature for the disabled

Text-to-speech capability for disabled people using the RC Engage platform. Text-to-speech (TTS) is a technology that converts text into spoken words, which can be useful for people who have difficulties reading, writing, or speaking. Some of the ...
Joe Sgroe 3 days ago in RingCentral Engage Voice 0 New

Add a comments field to the Device Order process

It would be helpful to add a comments/notes field to the device order process to enter any information related to the order. IE: if for a specific project, group of new users or conference room/s that you do not have detail for yet or internal PO ...
Wayne Marcinczyk 1 day ago in Hardware 0 New

Need option to schedule reports in Business Analytics with PDF

Currently there is only the option to schedule reports in Business Analytics with an Excel. Please add option for PDF. It's much easier for our users to open and read on mobile devices.
Cameron Hellmuth 10 days ago in RingCentral Analytics 1 New

MS Teams analytics not available

The Analytics Reports tab is not available on the new MS Teams. The new update does not include the Analytics Tab
Rochelle Gobis about 15 hours ago in Developer Platform and APIs 0 New

Fix Left click hold + Scrolling when copying SMS thread contents

All Users would benefit from this when they need to copy their SMS threads into a document case for recording. The app currently only will copy the visible SMS thread and will not allow anything further. It looks like it does, except when going ba...
Brent Harkey about 15 hours ago in RingCentral Web/Desktop App 0 New

pre-recorded messages played on the paging system

I would like to have pre-recorded messages played on the paging system. For example, fire drills, tornado warnings, etc. Can this be achieved through Ring Central where the receptionist can play a recording through the paging system to alert every...
Ralph Reyes 1 day ago in RingCentral Web/Desktop App 0 New

Turn off RingCentral Extension/Notifications via Browser

RingCentral Extension in the Brave browser (based on Chromium/Chrome). Turn off the notifications generated by the extension, but every time I try to block them, it automatically selects Allow. Need to disable the notification via the browser and ...
Ranier Gallego 4 days ago in RingCentral Web/Desktop App 0 New

Sending fax from the contacts RingCentral app. should Identify automatically the fax number saved on the contacts.

When sending a fax from the contacts using the RingCentral app, and the contacts have multiple numbers saved such as business, mobile, or fax. When choosing a contact to whom to send the fax the system should identify automatically which is the fa...
Joms Knight 4 days ago in RingCentral Web/Desktop App 0 New

RingCentral Video - Change Guest to Admin

Im showing up as a guest in my organization but I need to be made an admin. I can have any of the other admins in our org confirm my admin request. Actually a lot of users are incorrectly showing up as guests in our subscription. I think someone m...
Ranier Gallego 1 day ago in RingCentral Meetings & Webinar 0 New

Download SMS content

When downloading SMS logs, the user is only getting the metadata. It would be very helpful if the content of the SMS can also being included in the data being downloaded from the logs. I understand that it is available when backing the data up wit...
Aya Vince Cruz 9 days ago in RingCentral Admin Portal 0 New