All ideas

Customer would like to have the same user members on multiple call queues groups without having the issue for not receiving any calls using the app or desktop phone.

The customer would like the fax transmission received from a traditional fax machine. They want to have received quality improves.

On the RingCentral App and Polycom phones, the voicemail pop-up when a phone number has a caller ID shows as "Voicemail from John Doe." On the app, it says the caller ID name itself. There should be an option to allow the admin to show just the ph...

The caller wanting to make sure multiple users can receive faxes and SMS.

When any user attribute is updated (name, title, department, etc.), the user receives a "Security Notice From RingCentral" email notification. Regardless of the updated attribute, the body of the email states that the Contact Mailing Address is wh...

Limited access on the RC app to a specific user

Was trying to setup a BCA on phone no BCA feature that is only available on desk phone it requires RC app interaction Unable to assign delegate on users on call queues

When an international SMS is received it triggers a purchase of calling credit that is not intended by the account. It is tedious to block international numbers one by one and charges already happened.

In the old Ring Central Phone app when you searched in the contacts app the search included all fields, including company name. The new app does not do this. Might be worth while to expand the search range to include all details.

We were a Mitel customer and I would run the Mitel Business Analyics user call reports, can Ring Central adopt reports like Mitel that gives more information on the users calls. Our managment team like to see in a week or month time number of call...