Skip to Main Content

All ideas

Showing 4195 of 4195

Option to activate the text tool when the user is set up a new line.

It would be useful if you give the option to activate the text tool when the line is being activated, so the user who wants to use this tool can use it as soon as the line is activated, and thus avoid the user having to contact support to activate...
Andy Cole about 10 hours ago in Developer Platform and APIs 0 New

Have out of office voicemail option without re-recording main greeting

It would be nice to be able to have multiple recorded greetings to choose from without having to re-record the main greeting when out of the office for a day or two and then having to re-record upon our return. Time saving and frustration preventi...
Cortney Hochderffer about 13 hours ago in RingCentral Phone 0 New

Live notification via Webhooks of Individual Call Queue Member Status Change

Currently, the APIs only report when an Agent is "Accepting Queue Calls" or Not Accepting Queue Calls. Its an all or nothing situation. However, if I am a member of multiple queues and stop accepting queue calls for ONE of the THREE queues, I will...
Rito Salomone about 15 hours ago in Developer Platform and APIs 0 New

Login Page Change when forcing SSO

It would be nice if RingCentral were able to change the sign in page when forcing SSO: Either: A: Force/Change the Single Sign In button to only appear B: Change the Sign In page to only show Email Address as an option, since Phone Number will...
Joe Anderson about 17 hours ago in RingCentral Web/Desktop App 0 New

Display phone numbers with dashes (i.e., 123-456-7890)

When an incoming call appears on the screen of my Yealink phone, the caller's # is just one long string (i.e., 1234567890 vs 123-456-7890), which makes it particularly cumbersome (to me anyway) to try and copy it down.
Brad Robbert about 18 hours ago in RingCentral Phone 0 New

Group chat

Increase from 10 to 60 or more
Jojo Tharayil about 20 hours ago in RingCentral Phone 0 New

"Use RingCentral for click to dial and fax" tenant-wide setting to ON by default

My organization finds it bizarre that this option is disabled (possibly to allow cohabitation with RingCentral Phone apps on Windows devices) We're looking at a mass roll out of RingCentral MVP app to all users, coupled with removing outdated vers...
.Jacob Durig about 21 hours ago in RingCentral Web/Desktop App 0 New

Call Queue Direct Number for Users in Queue

There should be a template created for call queues where members added to a call queue automatically get the Outbound Caller ID on their profile to be the number for the call queue. This would be useful for bigger institutions that utilize many ca...
Ashley Rivera 1 day ago in RingCentral Admin Portal 0 New

Bone Conduction Support for ADA Needs

I am deaf in one ear and cannot have a headset that covers my other ear since I must be able to hear and help office visitors. There are no supported headsets in the RingCentral recommended list that meet my ADA needs for the desktop version of th...
Lola Taylor 1 day ago in RingCentral Web/Desktop App 0 New

Customize Personal Greeting beings AFTER the Announcement on Start for On Demand call recording

Add idea/feature for the Announcement on Start for On Demand Call Recording, can it be customized per a phone line user? Feature Idea request. Allow each phone line to have a customized Announcement on start On Demand Call Recording, instead of th...
Brian Kirkland 1 day ago in RingCentral Admin Portal 0 New