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Having 1 Desk Phone with Multiple Digital Line

I want to have 1 desk phone with multiple digital lines, whereas if I press the button on my phone, it will dial out as another line than the one that's currently provisioned with my phone. I can do this before with my previous provider. Hope this...
Marvinson Salas about 3 hours ago in RingCentral Phone 0 New

Ability of Each Phone Number to Block Phone Numbers in Bulk

We want a feature wherein the "Blocked Calls" option in the service web is available per number and not per user extension. We need to block phone numbers in bulk but it should be done only to specific phone number which is "(646) 665-4533" : DL o...
Maribel Lopez about 4 hours ago in RingCentral Admin Portal 0 New

Reporting and Analytics for International Calls

Through the reporting and analytics portal, there is no resource to track international calls from our tenant. This will be important for billing purposes as we don't currently utilize user-based codes for this.
Craig Youngs about 6 hours ago in RingCentral Analytics 0 New

Log Out All Users in One Button

Super Admin should have the ability to press a button on the Admin Portal to force log out all devices they are signed in. This should also be coordinated with teh Account Validation button. Once enabled, Super Admins should have a way to force lo...
Jorge Mico about 7 hours ago in RingCentral Admin Portal 0 New

Increase HUD and appearance feature to more than 100 extensions. At least 200.

I have maxed out the 100 number of HUD users. I need to add more since we are hiring people every day. All the agents are telling me that it is no possible. We really need to be able to see more than 100 in HUD. As of right now we at least need 13...
JAVIER MARCOS about 8 hours ago in RingCentral Admin Portal 0 New

Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

The "Launch an external app or website for incoming calls" can be configured by individual user. I want a feature wherein the super admin or admin of the account has the capability to configure it for all of the users
Maribel Lopez about 21 hours ago in RingCentral Admin Portal 0 New

Ext search in "Add User" creation wizard

When adding a user in RingCentral MVP, finding an available extension can be time-consuming. It would save time if the "Ext." field displayed unused extensions when you click on it. Currently, you either type in an extension and hit "Next" to see ...
Andrew Nuttall 1 day ago in RingCentral Admin Portal 0 New

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heeseung batumbakal 1 day ago in RingCentral Web/Desktop App 0 New

Reports: Filter Call Logs and SMS Logs via Country/Location

Reports: Filter Call Logs and SMS Logs via Country/Location This can help international running companies that requires to filter calls from and to certain countries and locations for more efficient reporting.
Jorge Mico 1 day ago in RingCentral Admin Portal 0 New

Add car setting to RingCentral mobile

A feature to have a setting to silence calls or send calls to voicemail when driving/connected to CarPlay would be helpful and minimize distractions while driving.
Nancy Nguyen 1 day ago in RingCentral Mobile App 0 New