Skip to Main Content

All ideas

Showing 241

Wealthbox integration

Suggesting adding integration with the WealthBox app.
Sean Bailey 8 days ago in Developer Platform and APIs 1 Already exists

Be able to Archive messages

If you had a message that didn't retain to you but didn't want to delete it incase you needed to text that person again some day then you can find the messages.
Jayden Drever about 1 month ago in RingCentral Mobile App 1 Already exists

Case - Automate Alerts Notifying RC Tech Support When Attachments Are Added

It is really annoying when I have to go in and add a comment "Adding Attachments" when I attach screenshots, logs, and other information. This is a great opportunity for an automated notification once an attachment is added so customers don't need...
Elizabeth Witte about 1 month ago in RingCentral Admin Portal 3 Already exists

Remove the intro/greeting and hold music when a caller calls a direct line

Right now, when soemone calls our main line or one of our direct lines, we are required to upload a 'greeting' or 'intro' before the line starts to ring. This is great for our main line, however, we think that there should be an option to remove i...
Alex Ihrke about 2 months ago in RingCentral Admin Portal 1 Already exists

Multiple call by Name Directories for each sites

We need to have a multiple call by Name Directories which can be added to a site rather than having a full company Directory.
Fairoz Shaik about 2 months ago in RingCentral Admin Portal 1 Already exists

to be able to see logins for employee tracking for disciplinary actions

I need to see if remote workers are actually working and logging in.
Amy Adkins 3 months ago in Developer Platform and APIs 1 Already exists

unread message alert

sometimes I don't hear the message alert sound, for newly arrived messages, just because I am not at my desk all the time, I have to open the rincentral app, and look at the message section to realize there are unread messages sent by users, it ha...
Hector Velez 4 months ago in RingCentral Web/Desktop App 2 Already exists

Agencybloc integration

Ringcentral should integrate with Agencybloc so that all call recordings, and text can be dropped into the client profile similar to Intulse.
LeSaunta Wilson 4 months ago in RingCentral Integrations 3 Already exists

Skip VM greeting

On our old Avaya phone system, employees could press 1 to skip the VM message and go straight to leaving a voicemail. On the new ACO cloud, there is no way to skip the voicemail greeting. I have employees who are requesting to skip other employees...
Brett Miller 4 months ago in RingCentral Phone 1 Already exists

Receiving of SMS texts in a group chats

Please add feature of SMS group chatting. Currently its possible only to send SMS to a group of people, but when someone from this chat is respond - we receive it as a direct message.
Serhii (Sysadmin) S114 4 months ago in RingCentral Web/Desktop App 1 Already exists