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text-to-speech feature for the disabled

Text-to-speech capability for disabled people using the RC Engage platform. Text-to-speech (TTS) is a technology that converts text into spoken words, which can be useful for people who have difficulties reading, writing, or speaking. Some of the ...
Joe Sgroe 1 day ago in RingCentral Engage Voice 0 New

Add a comments field to the Device Order process

It would be helpful to add a comments/notes field to the device order process to enter any information related to the order. IE: if for a specific project, group of new users or conference room/s that you do not have detail for yet or internal PO ...
Wayne Marcinczyk about 12 hours ago in Hardware 0 New

Need option to schedule reports in Business Analytics with PDF

Currently there is only the option to schedule reports in Business Analytics with an Excel. Please add option for PDF. It's much easier for our users to open and read on mobile devices.
Cameron Hellmuth 9 days ago in RingCentral Analytics 1 New

Turn off RingCentral Extension/Notifications via Browser

RingCentral Extension in the Brave browser (based on Chromium/Chrome). Turn off the notifications generated by the extension, but every time I try to block them, it automatically selects Allow. Need to disable the notification via the browser and ...
Ranier Gallego 2 days ago in RingCentral Web/Desktop App 0 New

Sending fax from the contacts RingCentral app. should Identify automatically the fax number saved on the contacts.

When sending a fax from the contacts using the RingCentral app, and the contacts have multiple numbers saved such as business, mobile, or fax. When choosing a contact to whom to send the fax the system should identify automatically which is the fa...
Joms Knight 3 days ago in RingCentral Web/Desktop App 0 New

RingCentral Video - Change Guest to Admin

Im showing up as a guest in my organization but I need to be made an admin. I can have any of the other admins in our org confirm my admin request. Actually a lot of users are incorrectly showing up as guests in our subscription. I think someone m...
Ranier Gallego about 8 hours ago in RingCentral Meetings & Webinar 0 New

Use full screen for screen sharing

Since the last Ringcentral update, we have noticed the screen view for the person who is watching the shared screen is not the full screen, but rather has a lot of grey space around it. This is true even if screen is maximized. We would like it to...
Lisa Jackson 2 days ago in RingCentral Web/Desktop App 0 New

RingCentral For MS Teams logins

Id like to be in a position where the RingCentral app automatically logs in when I start MS Teams.
Mark Joaquin Marcelo 3 days ago in RingCentral Integrations 1 New

Download SMS content

When downloading SMS logs, the user is only getting the metadata. It would be very helpful if the content of the SMS can also being included in the data being downloaded from the logs. I understand that it is available when backing the data up wit...
Aya Vince Cruz 8 days ago in RingCentral Admin Portal 0 New

Lock email from end user updates

We would like to remove the ability for end users to change their email address on their accounts. We use SSO to log in and when users update the email incorrectly, it breads the SSO login. It would be global, not just US.
Kimberley Eames 17 days ago in RingCentral Admin Portal 0 New