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Please allow the ability to pull from the Global Address List in Office 365 - Settings/Calendar and Contacts

Please allow the ability to pull from all the Global Address Lists in Office 365. The calendar and contacts Office 365 sync option was available in the old app, however it is not available in the new unified RC app. The setting must give us the ab...
Mario Moccia 25 days ago in RingCentral Phone 1 Already exists

Support Jabra Suite and Jabra Headsets

Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.
over 3 years ago in RingCentral Phone 3 Already exists

Fax: Increase file attachment size limit.

FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned documents
over 3 years ago in RingCentral Phone 3 Already exists

Company Wide Call/SMS/Fax blocking

Please create a feature in the admin portal to block specific numbers from calling all company and user phone numbers, along with SMS/Fax. Currently having to do so user by user is extremely time consuming and put our company at risk when scammers...
Guest almost 3 years ago in RingCentral Admin Portal 8 Already exists

Case - Automate Alerts Notifying RC Tech Support When Attachments Are Added

It is really annoying when I have to go in and add a comment "Adding Attachments" when I attach screenshots, logs, and other information. This is a great opportunity for an automated notification once an attachment is added so customers don't need...
Elizabeth Witte about 1 year ago in RingCentral Admin Portal 3 Already exists

Which queues are a user assigned to - instead of having to go through each queue to find out

Instead of having to look through each queue (especially when you have 80) to see who is a member, it would be beneficial to be able to click on a user and see which queues they have been assigned to.
Keith McElmury over 2 years ago in RingCentral Phone 2 Already exists

Add a call log for a video meeting

Attendance of Participants on RingCentral video meeting whether they call in or use video. The names of the participants do not currently show on the video recording that is viewed by participants unable to make the meeting.
Guest about 2 years ago in RingCentral Analytics / RingCentral Video 0 Already exists

Indicator on RingCentral App for Failed SMS Sent

Hi Team, Please have or put an indicator to RingCentral app so that we can easily check if the SMS we sent is failing. Right now it is not showing any error message
Guest about 2 years ago in RingCentral Web/Desktop App 2 Already exists

Remove the option to change outbound Caller id on App

Please allow admin to restrict users in changing their outbound caller using App. We can create a custom role to restrict outbound caller id but is only applicable on admin portal and they are still able to change it using the app.
Guest about 3 years ago in RingCentral Web/Desktop App 3 Already exists

track how many rings the phone has before it is answered on average

We want to know that our sales staff are answering the phone quickly. It would be great to track this.
Guest over 1 year ago in RingCentral Analytics 1 Already exists