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Notification for threshold on data retention.

We'd like to receive a notification once you are nearing/reached your limit for data retention for better management of data. Possible scenarios: Keeping track of auto recorded calls that are about to be deleted. Managing cloud/computer storage.
Jairus Candelaria about 22 hours ago in RingCentral Admin Portal 0 New

HUD menu in Google Chrome Extension

We need both the Click-to-Dial functionality we get with the browser extension, but also need the HUD-Extensions in order to quickly transfer a call to an extension pinned in the HUD area of the desktop application. This is a quick 2-click way to ...
Bob MacAdam 1 day ago in RingCentral Web/Desktop App 0 Under review

Auto-text for unanswered phone calls

It's important to touch-base on unanswered phone calls with an automatic text message informing them of a callback or any helpful information if the person they are calling or the line itself is busy.
Hiyas Rochee Barbaza 7 days ago in RingCentral Phone 0 New

Show Original Callers Number in Caller ID when Transferring calls

Currently, when a call comes into our main line, the caller ID is shown. This is extremely helpful when receiving a call. However, if the call is received by a receptionist (or the wrong person) and is immediately forwarded to another extension, t...
about 2 years ago in RingCentral Phone 126 Planned

Multiple RingCentral Profiles, Simultaneously Logged In

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us...
Reuben Soto 11 months ago in RingCentral Phone 2 Future consideration

See a user's CQG membership from their extension settings

It would be nice to be able to look at a user's extension settings and see what CQG's they belong to as well as if they have been set as the VM recipient for any of their CQG's. It would be helpful to see this from their extension settings before ...
Paul Carmichael 7 days ago in RingCentral Admin Portal 0 New

Mute incoming call notifications while currently on a call

Currently, while on a call other incoming calls will ring, can be heard by all parties, and must be rejected. An option to turn on DND whenever a call is taking place would eliminate this distraction.
Daniel Cobb 6 months ago in RingCentral Phone 7 Future consideration

SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family...
about 2 years ago in RingCentral Phone 155 Planned

Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
about 2 years ago in RingCentral Phone 31 Future consideration

cell phone app, add DND manual switch to kill auto on/off

app goes on DND automaticaly even when it is not wanted. Disconnected office calandar to stop some of that
Steve McNeal 44 minutes ago in RingCentral Mobile App 0 New