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All ideas

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ActiveDirectory/Azure integration

It would be great to be able to sync email address, phone number and extension with a user's AD properties.
Paul Viellieux 7 days ago in RingCentral Admin Portal 1 Already exists

Support Jabra Suite and Jabra Headsets

Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.
about 3 years ago in RingCentral Phone 3 Already exists

Fax: Increase file attachment size limit.

FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned documents
about 3 years ago in RingCentral Phone 3 Already exists

Case - Automate Alerts Notifying RC Tech Support When Attachments Are Added

It is really annoying when I have to go in and add a comment "Adding Attachments" when I attach screenshots, logs, and other information. This is a great opportunity for an automated notification once an attachment is added so customers don't need...
Elizabeth Witte 11 months ago in RingCentral Admin Portal 3 Already exists

Company Wide Call/SMS/Fax blocking

Please create a feature in the admin portal to block specific numbers from calling all company and user phone numbers, along with SMS/Fax. Currently having to do so user by user is extremely time consuming and put our company at risk when scammers...
Guest almost 3 years ago in RingCentral Admin Portal 8 Already exists

Ability to See Incoming Other Call Queue Ext Calls While on an Active Call

- Includes Overflow Call Queue: If a user is a member of both the main queue and the overflow call queue he/she should have the ability to see that there's an incoming call for the overflow call queue while he is in an active call. - Ability t...
Jorge Mico about 1 month ago in RingCentral Web/Desktop App 1 Already exists

Add a call log for a video meeting

Attendance of Participants on RingCentral video meeting whether they call in or use video. The names of the participants do not currently show on the video recording that is viewed by participants unable to make the meeting.
Guest almost 2 years ago in RingCentral Analytics / RingCentral Video 0 Already exists

Indicator on RingCentral App for Failed SMS Sent

Hi Team, Please have or put an indicator to RingCentral app so that we can easily check if the SMS we sent is failing. Right now it is not showing any error message
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Already exists

How can I set up DO NOT DISTURB while I'm sleeping

My clients are hard at work all hours of the night and day, and while our company does offer 24/7/365 customer service, I am not part of that team. I would like a way to block calls from the phone app during certain times so that I am not awoke at...
Christopher Baker 4 months ago in RingCentral Mobile App 1 Already exists

track how many rings the phone has before it is answered on average

We want to know that our sales staff are answering the phone quickly. It would be great to track this.
Guest about 1 year ago in RingCentral Analytics 1 Already exists