1051 search results
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message data export · New
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Automatic Emergency Response Locations for limited extensions · New
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SMS auto Response · Planned
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voicemail response time · Needs More Information
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Sync RingCX and RingSense customer data · New
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Increase data retention for call logs more than 2 years · Under Review
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Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn... · Under Review
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Include SMS on export data fields · Under Review
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Performance report align with user call logs · Under Review
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Allow customer to set an auto response in SMS · Planned
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Export Details/Data · New
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Ability to configure the AI Receptionist (AIR) to provide exact responses based on FAQs. · New
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Archiver for Performance reports and increase data retention to more than 6 months · Under Review
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Migrate Data From One Extension To Another.
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add n/a to the yes/no responses on scorecards · Implemented
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Social Media Comment Threads - Lock Ability · Future Consideration
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The AIR (AI Receptionist) has the ability to customize the "soft skills" used for its conversation/Response style. · New
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Report associating IVR data with transferring agent for post-call surveys · New
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Hourly data in performance report · Needs More Information
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transfer · Under Review