1269 search results
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Performance report align with user call logs · Future Consideration
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Template to Change Emergency Response Location for User's Phone · Under Review
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Live Reports Enhancement: Real-Time Status Update for Call Queue Members · New
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Allow customer to set an auto response in SMS · Planned
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Analytics data manually refresh or change frequency · Under Review
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Social Media Comment Threads - Lock Ability · Planned
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Option to configure development plan minimum required data · New
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Improve SMS Shared Inbox Visibility Across Assigned Users · Planned
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add n/a to the yes/no responses on scorecards · Implemented
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RCX | Increase data download · New
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Include Limited Extensions Call Data to Analytics Reporting · New
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Hourly data in performance report · Needs More Information
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Report associating IVR data with transferring agent for post-call surveys · New
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transfer · Under Review
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Recover call recordings for past 90 days · Under Review
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Enable Super Admins to monitor voicemail activity and response rate via a report in Admin portal · New
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Ability to assign Custom Fax Cover Page to all Users with Extensions (Company ) · Planned
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Configurable Response Delay for AI Receptionist · New
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Emergency response location as potential breach of GDPR regulation · New
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Notification for threshold on data retention. · Under Review