Skip to content
← RingCentral Ideas

1221 search results

(thinking…)
Reset

  1. Allow Analytics Data to be pulled via API  ·  New

  2. Ability to Download Qos Reports  ·  Future Consideration

  3. Performance Reports to Sync with Business Analytics Report  ·  Under Review

  4. Customization of CRM Advanced Call Logging in RingSense for Sales  ·  New

  5. Feature Request: Granular Call Monitoring Permissions for Agent Role  ·  Under Review

  6. Analytics data manually refresh or change frequency  ·  Under Review

  7. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

  8. Import lead calls missing from integration with RS4S

  9. Option to configure development plan minimum required data  ·  New

  10. RingSense Audit Trail

  11. Configurable Response Delay for AI Receptionist  ·  New

  12. RingCX Analytics: Additional Metrics and Elements to Simplify Use and Provide Enhanced Functionality  ·  Future Consideration

  13. Pull QoS call score via API  ·  New

  14. Migrate data from one account to another.  ·  Under Review

  15. ringcx analytics restrict  ·  Future Consideration

  16. Feature Request: AI Receptionist to query Hubspot/Salesforce CRMs for data  ·  New

  17. Enable Custom Field Mapping for RingSense–Zoho Integration  ·  New

  18. Preserve Caller ID When Transferring from RingCX to RingEX  ·  Future Consideration

  19. External shared directory - cannot input the same data for mobile numbers and company number

  20. Allow all users to use texting system with the company phone number  ·  Under Review

1 2 4 6 … 61 62