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  1. Ringcentral Analytics to support integrations such as Hubpot  ·  Under Review

  2. Push SMS notifications to an RC Team  ·  Under Review

  3. Can monthly report include name of file faxed?  ·  Under Review

  4. Limiting/blocking texting to certain contacts without blocking contact all together or limiting the hours to allow texts.  ·  Under Review

  5. Limit ATA Devices Bandwidth Usage  ·  Under Review

  6. Make Billing Currency a System Admin selectable attribute  ·  Under Review

  7. Ability for RC Analytics to apply filter logic to multiple graphs when selecting one option.  ·  Future Consideration

  8. Remove restrictions and improve Bulk Cost Code update template  ·  Under Review

  9. Add Usage Reports for Glip  ·  Already Exists

  10. remove the option "Last year" on the download SMSlogs  ·  Under Review

  11. Ability to 'watch' / 'follow' a message conversation  ·  Under Review

  12. Compile Webinar Attendee Reports  ·  Under Review

  13. I'd like the auto reply message to be sent just once to the client.  ·  Planned

  14. Include Chart in Analytics Subscription  ·  Already Exists

  15. Ease of use when customizing Historical Reports  ·  Will Not Implement

  16. Map Custom Fields with Active Directory Integration  ·  Under Review

  17. Average abandon rate for a queue in Analytics Performance Reporting  ·  Implemented

  18. Select multiple call Queues in LOB (Line of Business Analytics)  ·  Under Review

  19. Texts that come in go to a group chat of extensions  ·  Under Review

  20. Report about the busiest times of day for inbound calls  ·  Under Review