1133 search results
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Push Call Recording Link and Transcript as Variables in Workflows · New
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Display User Information Where the Call Was Initially Received Before Being Forwarded As Missed Call · New
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Analytics Real-Time Dashboards - Add a Real-time Agent Widget Organized by Queues · New
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Reporting of metrics broken down per day in a select period of time i.e. Only every Monday in a month · Planned
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RingCX Analytics Historical Reports Column Slider Adjustment · New
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Enhance Call Logs: Show Disconnect Initiator and Call Release Type for Missed Calls · New
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HUD updates shouldn't need to reboot the Mitel 6930 and 6940 phones · New
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You stop the cyber criminal from using Ring Central anything. Sincerely, Dr. Shawnee Lazore DO, HHD, PhD, ML · New
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Caller Option Indication & RingCentral Call Identification · New
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Basic Hunt Group for Answering Position · Under Review
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Disable file sharing by default · Under Review
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Update the AI Receptionist "Call History" export to align with the account’s configured regional settings (GMT -07:00). · New
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Add several column fields to the Performance Reports – Call Report and the associated data extracts in RingCentral Analytics. · New
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Emergency address per location · New
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call log remove · New
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Analytics to report on average calls per hour · Under Review
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Implement automatic data masking controls for PII · Under Review
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option to see the percentage of the calls that had incomplete data captured on Analytics · Under Review
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Save Conference Chat in Users’ RingEX Chat History · New
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Allow the use of Enter key on Admin password pop-ups. · Under Review