1266 search results
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I would like a summary of all calls to scan for questions from customers to build a list of frequently asked questions. · New
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Create additional WFM Prebuilt Reports or Make WFM Data Available in Custom Reporting · Under Review
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ability to see how long a user has been online but inactive. · Under Review
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Add an “All” or “Unread” view option at the folder level in RingCentral Glip · New
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I’d like to submit a feature request for the RingCX product regarding the search functionality. Currently, it appears that the search functi · New
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Feature Enhancement Request – Token-Based Access for RingCX Historical Reports · New
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Enable LTE based deskphone on RC platfrom · New
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Enhanced Lead & Campaign Management for Improved Agent Efficiency · New
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Enable one-click "mark for followup" · New
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Make report cover sheets consistent across PDF, XLS and CSV outputs · New
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Ring Central is in great danger of becoming quickly obsolete. · New
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Improve customer's call back response notification for RingCentral For MS Team · Under Review
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Add originating caller/leg to call log response for warm transfers · Under Review
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Archiver tool - Allow admins to manaully select which users to archive call recordings. · Under Review
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Save and recover ringcentral configuration
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The limitations of CX Historical Reports only allows one filter to be used instead of filtering per row · New
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The ability to download the mapping on Performance Reports · New
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credential · New
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Customizable Bulk SMS with Personalization Fields · New
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Reorder Metrics within ACD Widgets · Under Review