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  1. 14 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Thanks for this update. I think you're specifically referring to texting - can you confirm?If that's the case, we'll need to update this idea to reflect the request.

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    AdminBecky (Admin, RingCentral) commented  · 

    The status was changed to "implemented". Please make sure you're on the most recent version of the app. If you're still not seeing an update, provide us with some screenshots and additional details at Community.Support@RingCentral.com

  2. 469 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Paul, Thanks for sharing this feedback. We are always working alongside the product team to identify ideas that will work with the current roadmap. I assure you, we are triaging and escalating ideas to our product team. When we have updates we share them here and in the Community. As I mentioned, we'll escalate your concerns with your account manager, but if we can assist further, please shoot us a message at Community.Support@RingCentral.com

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    AdminBecky (Admin, RingCentral) commented  · 

    Christine, Apologies for any confusion. The status of this idea was changed by accident. We're still working with the Analytics team to identify the correct status. Appreciate your understanding.

  3. 4 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Daniel, make sure to add your vote!

  4. 45 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Brian, I've hit you up via email. Will follow up with you there when I have more details.

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    AdminBecky (Admin, RingCentral) commented  · 

    Brian, we're happy to look into this for you and connect with your account manager. Please reach out to us at Community.Support@RingCentral.com

  5. 2 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Hassan, thanks for this feedback. We'd ask that you reach out to our legal team at legal@ringcentral.com to activate this feature.

  6. 2 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Cory, please let us know if the above solution helps with your issue.

  7. 6 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Tim, Can you please be more specific about the headsets you use so we can share with our internal teams?

  8. 2 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    John, I'm happy to set up a conversation with someone from our product team. If you would like that, please reach out to me directly becky.hensley@ringcentral.com

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    AdminBecky (Admin, RingCentral) commented  · 

    John, Thanks for reaching out. At this time, it doesn't look like we have these integrations. We appreciate you bringing this to our attention and we'll share with the integrations team.

  9. 10 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    This has been merged with an already existing idea.

  10. 1 vote

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    AdminBecky (Admin, RingCentral) commented  · 

    Merryl, I would recommend you and Driver Reach connect with our Developer Resources here:https://developers.ringcentral.com/Connect with the Developer team directly regarding APIs - they should be able to assist.

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    AdminBecky (Admin, RingCentral) commented  · 

    Thanks for this! We'll share with the integrations team

  11. 11 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Thanks for this! We've merged this with an already existing idea to combine votes and keep things organized. We'll make updates when we hear more from product.

  12. 5 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Thanks for this idea. For numbers exceeding the max of 100, we recommend exploring Contact Center as an option. This may be a better option to accommodate phone-heavy companies.

  13. 11 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Thanks for sharing this idea - makes sense. We'll share with the team!

  14. 173 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    If you are running a Call Center, are you using Contact Center?Share a few more details so we can assist further.

  15. 67 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    At this time, the RingCentral for Apple Watch is no longer available for download. If already installed, the app will continue to work, and previously downloaded content will still be accessible.However, no updates are being made to this feature at this time.

  16. 7 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Hey, Richard! I'm working with the integrations team that manages this RingCentral Archiver Beta project. Hang tough - more info soon!

  17. 63 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Thanks for your feedback, Dan. The more details and use cases the better. Joe, Custom Emojis are not a feature at this time. The idea was merged with other ideas requesting Custom Emojis. This is under "Future Consideration" by the product team and we'll update this idea when we have further details.

  18. 4 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Eric, we've updated the category to an integration, as that may be more of what you're asking for here, but if you have additional details that will help us get this to the right part of the product team, please share them here.

  19. 2 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Appreciate this recommendation. We'll share with the product team.

  20. 3 votes

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    AdminBecky (Admin, RingCentral) commented  · 

    Good recommendation. We'll share with the team!