Settings and activity

72 results found

1. Company-Wide Contact List

   84 votes

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   Planned  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kevin commented  ·  Jun 12, 2024  ·  Edit…  ·  Delete…

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   Kevin supported this idea  ·  Jun 12, 2024

2. Add a comments field to the Device Order process

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Kevin commented  ·  May 31, 2024  ·  Edit…  ·  Delete…

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   Customer notes would be huge. This causes so many headaches for our accounts payable team because the invoices do not have enough detail. I mentioned this 2 years ago to our implementation engineer and he thought that made sense then too.

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   Kevin supported this idea  ·  May 31, 2024

3. Add a notes/description field to each user extension visable to only admins

   10 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  May 31, 2024

4. Company Phonebook for all users from one single upload

   66 votes

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   Planned  ·  8 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Kevin commented  ·  May 28, 2024  ·  Edit…  ·  Delete…

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   Kevin supported this idea  ·  May 28, 2024

5. Ability to Schedule Text Messages

   158 votes

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   24 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

   Kevin supported this idea  ·  May 28, 2024

6. Add Public Holidays into the Call Queue Schedule

   60 votes

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   7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This will be implemented in November 2024 as Call Queue Custom Rule Templates!

   Kevin supported this idea  ·  May 28, 2024

7. USER Voicemail PIN Change

   8 votes

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   1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is being worked on but without a committed release date yet. Will update when implementation date is determined.
   Kevin supported this idea  ·  May 28, 2024

8. Differentiating Ring Tone for Incoming Calls

   107 votes

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   Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  May 28, 2024

9. Get Billing invoice as Excel file

   5 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  May 28, 2024

10. Possiblity to make invoices per cost center in a SW or via billing

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 28, 2024

11. ability to use license from parent cost center when adding user to child cost center

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 28, 2024

12. Sync between Cost Centers and Sites

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    18 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 28, 2024

13. Separate ring for Desktop app and Mobile app

    202 votes

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    29 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    Kevin supported this idea  ·  May 28, 2024

14. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    291 votes

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    Planned  ·  95 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 28, 2024

15. Multiple Voicemail Greetings

    192 votes

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    Future Consideration  ·  50 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kevin commented  ·  May 28, 2024  ·  Edit…  ·  Delete…

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    Kevin supported this idea  ·  May 28, 2024

16. Flexible Caller ID Assignment for Outbound Fax Number by Site

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Kevin shared this idea  ·  May 23, 2024

17. Increase Character Limits on Billing Codes Field (Cost Center Management)

    1 vote

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin commented  ·  May 23, 2024  ·  Edit…  ·  Delete…

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    Kevin supported this idea  ·  May 22, 2024
    Kevin shared this idea  ·  May 12, 2023

18. Remove missed call from queue members if answered

    216 votes

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    28 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this feature here.

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    Kevin commented  ·  May 22, 2024  ·  Edit…  ·  Delete…

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    Kevin supported this idea  ·  May 22, 2024

19. Multi Site: Enhance Multi Site Features -

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin commented  ·  May 22, 2024  ·  Edit…  ·  Delete…

    Multi-site support would be huge. We have numerous departments we had to build as individual sites, even though they share physical address and hours. It would be nice to have a top-down policy approach.

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    Kevin supported this idea  ·  May 22, 2024

20. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    218 votes

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    38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239
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    Kevin commented  ·  May 22, 2024  ·  Edit…  ·  Delete…

    This is still not functioning as it should per the request.

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    Kevin supported this idea  ·  May 22, 2024