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← RingCentral Ideas

Settings and activity

84 results found

  1. Option to view extensions with no activities in call logs

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  2. Option to disable Require unique email IDs when adding users

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  3. Automatically record calls using RingCentral app during three-way calling

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ian Christopher shared this idea  · 

  4. Integrate multiple domains on one account with multi-site setup

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Ian Christopher shared this idea  · 

  5. Increase hold time and ring it again when max time is reached

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  6. Line keys | An option to pick up a call on hold of those extensions assigned to line key 4 and above

    1 vote

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    Ian Christopher shared this idea  · 

  7. Allow RingCentral direct number to receive 2FA access code

    8 votes

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    Ian Christopher shared this idea  · 

  8. Option to switch our method of concatenation supported

    1 vote

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    Ian Christopher shared this idea  · 

  9. Increase the volume or improve the output of the IVR Prompt

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  10. Option to receive security code via SMS or phone call for UK Customers

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  11. Anonymous hotline and mailbox for callers

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Ian Christopher commented  · 

    We’d like to set up (1) an anonymous hotline and (2) and anonymous voicemail box for our customers, i.e. we should not be able to see the caller’s phone number.

  12. Export an excel file of all users/extensions along with all of their configuration settings.

    10 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Ian Christopher commented  · 

    Export All users "call rules and voicemail settings" into a google sheet or csv, so that I can see each user, and what settings they have to direct their missed calls

  13. Businesss & after hours range for LOB Analytics Subscription Reports

    3 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Ian Christopher shared this idea  · 

  14. Adding "Missed call without VM" Option on the Business Analytics Dashboard

    6 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Ian Christopher commented  · 

    It would be great if we could have the option to add Missed (w/o VM) in User Performance Reports (Analytics). The only option available right now is Missed (w/VM)

  15. Report that lists all users conference host and participant codes?

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  16. Click on a previous phone call and create a task out of it

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ian Christopher shared this idea  · 

  17. # Calls Report

    1 vote

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    Ian Christopher shared this idea  · 

  18. Option to configure the caller ID for external transfer from IVR menu

    1 vote

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    Ian Christopher shared this idea  · 

  19. Data retention - Option to see how many days are left for a specific recording to expire

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian Christopher shared this idea  · 

  20. Option to choose a pre-determined location of the webinar poll

    2 votes

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    0 comments  ·  Events & Video » Webinar  ·  Admin →
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