Settings and activity

84 results found

1. Forward IVR to one of the company numbers.

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Amira shared this idea  ·  Feb 9, 2024

2. recover faxes for an admin for a deleted account

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Amira shared this idea  ·  Feb 9, 2024

3. Option to select multiple numbers in Inventory.

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Amira shared this idea  ·  Feb 22, 2024

4. Adjust the status for multiple call queues.

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Auto transfer completed calls to an external number. ie survey number

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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6. Transfer to External Number

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. SMS not supported notification

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Please add an optional setting to automatically forward all calls when on a call or video.

   77 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Allow option to record inbound calls but not internal calls (extension to extension)

   61 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Call reporting setting included in user profile

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. "My Caller ID" Search feature

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Send Fax attachment to email if OBi doesn't pickup

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Show availability/status in Company contact list.

    101 votes

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    Implemented  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Read notification for RingCentral messages

    167 votes

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    54 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminJessica H. (Admin, RingCentral) responded

    September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!
    An error occurred while saving the comment
    Amira commented  ·  Nov 3, 2022  ·  Edit…  ·  Delete…

    So that, I will know if the recipient already read my message.

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15. Bulk delete for sms messages

    42 votes

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    17 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now on desktop and mobile, learn more here!

16. Automatic Recording on RCV

    45 votes

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    Planned  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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17. Mark text messages, voicemails, missed call notifications as unread when already read

    59 votes

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    Implemented  ·  20 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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18. Ability to forward texts to multiple extensions/numbers

    19 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Amira commented  ·  Mar 10, 2022  ·  Edit…  ·  Delete…

    It would be much easier to do business with that option for SMS. Currently, we need to have it copy and paste.

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19. Change Keyboard Shortcuts in RingCentral App

    17 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Click on a previous phone call and create a task out of it

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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