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← RingCentral Ideas

Settings and activity

53 results found

  1. Rejected calls should not return on the same member on call queue

    6 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Iam shared this idea  · 

  2. Convert guest user to an actual user extension

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Billing Statement/Invoice prior to annual bill

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Get a Billing Statement/Invoice prior to annual bill

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Polycom VVX 450 Firmware Update to 6.4.6

    7 votes

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    1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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  6. Forward calls from user extension to company main number

    15 votes

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    4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Average number of fax sent and receive

    2 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  8. Mask inbound caller ID

    9 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  9. Shared SMS were multiple users can receive and send SMS on specific number

    717 votes

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    147 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  10. Add more trusted emails

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Increasing number of logins on one extension

    18 votes

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    Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Iam commented  · 

    I have a multiple user on the account that I personally use.I want to be able to switch user from one extension to another without logging out and logging back in to the account

  12. Add Contact Profile Photo in the Windows App and Android App

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Desktop APP Personal Contacts: Custom Label for Phone Number

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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