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Settings and activity

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  1. Text from the same main user number

    351 votes

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    60 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users

  2. To have filter option to manage internal and external calls to a different call handling settings.

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny commented  · 

    customer wants to have an option to create custom rules for internal and external calls

  3. Transcribe Recorded or In-Progress Calls

    48 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jenny commented  · 

    "transcription" for call recording same as voicemail to text

  4. Feature to rename participants in RCV

    124 votes

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    Planned  ·  21 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Jenny commented  · 

    the participants in my RC video meeting are unable to change their namesplease add this feature

  5. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    121 votes

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    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  6. Display Name As Required Field Upon Joining Meeting

    2 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  7. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    261 votes

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    Planned  ·  88 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Jenny commented  · 

    is there a way to automatically add a disclaimer to all outbound faxes without manually pasting it in each time

  8. simultaneously sharing two monitors/screens on a web sharing session

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Share host Audio in RC Video in Desktop App

    185 votes

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    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  10. Recurring meeting option

    23 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Requesting a feature to have the option to assign voicemails to multiple users.

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Jenny commented  · 

    requesting to have a feature wherein we can set up multiple users who can receive VM of an extension

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