Settings and activity
231 results found
-
2 votes
An error occurred while saving the comment 
Jenny
supported this idea
·
-
3 votes
An error occurred while saving the comment Jenny
commented
I currently use telus business connect which is on ring central. We are changing to use RC direct, and need to import all our text messages to the RC app. I have read articles and figured out to to export the texts from the telus business connect app, but its a JSON file and I cant figure out how to import that to RC. Please assist.
-
6 votesJenny
supported this idea
·
-
21 votesJenny
supported this idea
·
-
18 votesJenny
supported this idea
·
-
12 votesJenny
supported this idea
·
-
33 votesJenny
supported this idea
·
-
32 votes
An error occurred while saving the comment Jenny
commented
We deleted a user and now have her extension and number tied to a new user. In analytics, it is still showing the deleted user as making calls since her extension and number were given to the new user. Is there a way to rename this deleted user to show that she is deleted or is there a way to now show her at all in analytics rather than have the stats from that extension and number occur twice? (as both the deleted user and new user)
-
2 votes
An error occurred while saving the comment Jenny
commented
Have the ability to use any numbers as an outbound caller ID.
Verbatim from the customer: Hello, i have a user who wants to be able to make calls from all company numbers from the RC app. Numbers are assigned to users, how do i do this without changing the assigned user?
-
3 votesJenny
supported this idea
·
An error occurred while saving the comment Jenny
commented
We have a few common area phones that are currently set up as Limited Extensions. We are trying to find a way to apply schedules to these phones if possible. We only want the phones to be active from 5:30pm to 10:00pm. Any time prior to that, the phones should NOT be able to make phone calls.
-
188 votes
Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.
While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.
Thank you!
Jenny
supported this idea
·
-
2 votesJenny
shared this idea
·
-
2 votes
An error occurred while saving the comment Jenny
commented
screenshot showing the exact behavior/feature that the customer wants to have
Jenny
shared this idea
·
-
5 votesJenny
supported this idea
·
-
5 votesJenny
supported this idea
·
-
20 votesJenny
supported this idea
·
-
119 votesPresenters can keep their annotations on screen until they choose to clear them, rather than having them fade automatically. Available in video meetings on the desktop app and on the browser. See Using annotations in a meeting.
An error occurred while saving the comment Jenny
commented
I am trying to enable annotations so that when my employees share their screen with me I can annotate on what they are doing. I've looked up how to enable this in the admin console but the option isn't available under users or meetings. Please advise.
-
2 votesJenny
shared this idea
·
-
11 votesJenny
supported this idea
·
-
20 votesJenny
supported this idea
·
I currently use telus business connect which is on ring central. We are changing to use RC direct, and need to import all our text messages to the RC app. I have read articles and figured out to to export the texts from the telus business connect app, but its a JSON file and I cant figure out how to import that to RC. Please assist.