Settings and activity

153 results found

1. Rejecting Call Queues, send to VM

   98 votes

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   Future Consideration  ·  28 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Feb 4, 2025

2. Ability to Change Implicit Team Names

   17 votes

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   New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Jan 22, 2025

3. Disconnect RCV Participants in Bulk

   7 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Jan 15, 2025

4. Ring Sense Customer Scorecard

   4 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Jan 14, 2025

5. Scorecard Additional Option

   5 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Jan 14, 2025

6. Share RingSense recording without having to first specify an email address

   7 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Sep 5, 2024

7. Assign Custom Answering Rule to Each Extension at Once

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Aug 20, 2024

8. Allow custom rules to be copied!

   23 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Aug 20, 2024

9. Highlight Calls

   5 votes

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   Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Jul 30, 2024

10. Tie calls to chat / teams.

    2 votes

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    0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  Jul 30, 2024

11. Export Details/Data

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    5 votes

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    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  Jul 30, 2024

12. RingSense should allow temporary filter in My Calls Dashboard

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  Jul 30, 2024

13. Onboarding Wizard for RingSense

    2 votes

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    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  Jul 30, 2024

14. Assigning RingSense to Shared Lines

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    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  Jul 30, 2024

15. We would like to see the actual naming scheme for each extension for RingSense for Sales.

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    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  Jul 30, 2024

16. Sharing a RingSense Recording - Cannot search transcript while watching video, AI Meeting Summary and Highlights are missing

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    3 votes

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    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  Jul 30, 2024

17. Allow to set review and coaching goals for managers

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    Grace supported this idea  ·  Jul 30, 2024

18. Enable AI transcription on Desk phone

    51 votes

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    Planned  ·  11 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  Jul 30, 2024

19. AI Coach Feedback WITH timestamped feedback

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    2 votes

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    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  Jul 30, 2024

20. Ability to map CRM push to selectable objects

    3 votes

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    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  Jul 30, 2024