Settings and activity

151 results found

1. add n/a to the yes/no responses on scorecards

   8 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Jul 30, 2024

2. The title of the uploaded calls in RingSense should sync with the RingCentral contacts list.

   14 votes

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   Grace supported this idea  ·  Jul 30, 2024

3. Russian Language Transcription Support

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   Grace supported this idea  ·  Jul 30, 2024
   Grace shared this idea  ·  Jul 22, 2024

4. Hebrew Language Transcription Support

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Jul 30, 2024
   Grace shared this idea  ·  Jul 22, 2024

5. Manually upload calls

   5 votes

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   New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Jun 10, 2024

6. Edit AI Metric Scores

   7 votes

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   0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Jun 3, 2024

7. RingSense: Modifying AI Scores

   6 votes

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   0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Jun 3, 2024

8. Filler words: Show the number of times filler words were said

   3 votes

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   0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Jun 3, 2024

9. Ability to request call re-analysis.

   3 votes

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   0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Grace supported this idea  ·  Jun 3, 2024

10. Japanese language support

    3 votes

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    0 comments  ·  RingSense & AI » Accessibility  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  Jun 3, 2024

11. Texting

    2 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  Jun 3, 2024

12. Mute In-Call Voice Notifications for Call Recording & Transcripts On

    63 votes

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    Planned  ·  14 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  May 22, 2024

13. RS4RCX Recording Analysis for RCX IVR, VM, Cloud Profiles, Track Numbers and Voice Surveys

    24 votes

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    Under Review  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  May 15, 2024

14. CRM Contact/Phone Number Matching Improvements

    5 votes

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    Implemented  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  May 15, 2024
    Grace shared this idea  ·  May 8, 2024

15. Federate RingSense Accounts

    3 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  May 8, 2024

16. RingSense QM Report - Interaction Arrival AI Analytics

    • 

    16 votes

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    Needs More Information  ·  5 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  May 8, 2024

17. Daily Coaching Summaries

    5 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  May 8, 2024

18. Search Calls in a Deal

    3 votes

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    1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  May 8, 2024

19. RingSense to be GDPR Compliant

    4 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  May 8, 2024

20. Matching Team Structure from Service Web

    3 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Grace supported this idea  ·  May 8, 2024