Settings and activity
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An error occurred while saving the comment James commentedIt would be better to increase sms limit to send per day from 2000 to at least maybe 5000 so we do not have to enroll in High Volume SMS since we will not be sending around 25000 sms per day.
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The way that the system is set for call queue name display is it would only show if the call is going into the RC app but if the call is being forwarded to an external or personal mobile number, it does not show the call queue name which is helpful to identify if calls are for business to answer properly.